When did you pick up the car? Or you’re still waiting for the wire “to be verified” whatever that means?
August 28 pick up, my bank is a direct lender they have separate account they wire funds to(wired August 25). Which is different from 3rd party lenders which they have a separate account they can wire funds to!
Tesla claims they didn’t see the money, since it’s weekend I couldn’t get in contact with bank! Monday, a lot of calls and emails which didn’t go anywhere! Tesla customer support is crap, every number you call. Anyone in their system can pick up, always get a different person.
Come Wednesday I got tired of calls/emails, after work I went to Tesla dealer and got both manager and bank on phone together. Bank seem annoyed it was not resolve either. Bank said they will call back she will track down the wire confirmation number from finance dept. By this time Tesla is closed, we left got to Pho restaurant and sat to eat, got call from bank/email for wired confirmation number!
Now I got direct email of local Tesla manager and forwarded the confirmation number. Was confirm and pick up next day Thursday September 2.
Would like to say everyone I talked to was nice and courteous. But I fault Tesla system - it needs to be better! Lol
***Tesla did take my down payment using plaid from personal account on Wednesday September 1, before any of this was resolve***