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The HomeCharging email support never got back with me. I ended up calling the support line, I'll have to re-post the number and they found that the firmware never fully installed. They attempted to push the new firmware after about 3 hours and it successfully installed but still overheated after about 30-45 minutes charging at 48amp. They pushed it to their Tier 2 Support and they looked at it for about a week till they decided they were shipping me out a new one. Should be here this week and will have to let you guys know if that fixed it.
They also stated that I didn't need to reinstall the mounting plate with the wiring. Has anyone had good luck with a replacement?
....... I'll have to re-post the number and they found that the firmware never fully installed.
They also stated that I didn't need to reinstall the mounting plate with the wiring. Has anyone had good luck with a replacement?
I received only a 120 volt plug with my 2020 model 3. Should I have received a 240 volt outlet plug too? Is there a way to charge from a 240 volt trailer outlet at the campsite? Is there an adapter I can buy?
On second week with replacement so far so good. Have charged >1 hour daily. I did not replace mounting plate.
My old WC worked for a month before started to overheat.
My replacement WC has a new part number ending in ....01-G vs ..01-F on the old WC. Hopefully they fixed it.
Wall charger support number: (510)249-2490.
The 240v Gen3 wall connector I have was purchased from TESLA separately. ($500)
I believe the answer is NO you cannot charge from a campsite 240v campsite outlet. As a camper with a fifth wheel, this is what I have learned:
A campsite 30 amp plug has three prongs – a 120 volt hot wire, a neutral wire and a ground wire
A 50 amp campsite plug has four prongs – two 120 volt hot wires, a neutral wire and a ground wire – that supply two separate 50 amp, 120 volt feeds
Your needing a true 240v outlet and a campsite plug is NOT.
Tesla offers a variety of adapters for the mobile connector included with your vehicle. NEMA Adapter Bundle