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Getting Model 3 reflected in Tesla Account?

Discussion in 'Model 3: Ordering, Production, Delivery' started by mblake101, Jul 4, 2018.

  1. mblake101

    mblake101 New Member

    Joined:
    Mar 20, 2017
    Messages:
    1
    Location:
    Austin
    Hey All - I super newbie here. Wife just picked up her 3 yesterday. I know time and familiarity will ease our anxiety, but after 6 hours we are really overwhelmed by all the tech option screens and what does what. For right now we’re hoping someone can help us out with getting her account to reflect the car. I was the original reservation contact and my cell shows the car, but we simply can’t figure out how she can also have it as well. Her phone itself is paired to the car, but she still can’t set up her Tesla app because it says there is nothing in her account??? Any help appreciated. Everyone have a safe and happy 4th! :)
     
  2. Dana1

    Dana1 Supporting Member

    Joined:
    May 20, 2018
    Messages:
    298
    Location:
    Houston
    Tesla has to switch the car to another account. Contact your delivery specialist. Google “Tesla Model 3 Owners Manual” and have a good read. I read it before picking mine up yesterday, too, and boy did it help!
     
  3. boaterva

    boaterva Supporting Member

    Joined:
    Apr 2, 2016
    Messages:
    5,142
    Location:
    Northern Virginia, USA
  4. andremc

    andremc Member

    Joined:
    Apr 30, 2018
    Messages:
    53
    Location:
    florida
    As the others have said, You’ll need to contact Tesla to move it. In the meantime, she can log into your account with her phone, and both of you can use the car without issue.
     
  5. PLUGZIN

    PLUGZIN Member

    Joined:
    Apr 1, 2016
    Messages:
    73
    Location:
    Poway, California (San Diego)
    Both of you need to use the same account. The account you have can be hers also. If you want the user ID to be her e-mail instead of yours; just update the e-mail address. You can also change the credit card on file to one of hers. This seems easier and quicker than getting Tesla to assign the vehicle to another account and gives both of you more time to enjoy your fantastic car.
     

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