I have my MY stuck in the garage for over 3.5 weeks now. I am glad to hear that quite a few of you atleast have your service reps in constant touch. The SC in Brooklyn, NY has been the worst so far. I went in for a flat tire in week 1 and they said leave the car and the earliest we can look at it is 4 days from now. Had to take it over to a 3rd party. Week 3 of owing it i started getting error messages that the parking brake function is degraged. Took it in, same story again. They said the earliest we can look at it is 4 days from now. No loaner car only uber credits in which for me during Covid was a complete no no. No updates from the service rep, no reponse to phone calls. I go up to the service station after a week to know that they need to replace the brake caliper ( still no clue what why) and that it would take a week to get the part. I asked for the manger and the manager then gave me a loaner which has absolutely no tread of the front 2 weeks ( i only realized that when i took it onto the highway ). The service manager said she would also send the car to the body shop to get the panel gaps i complained about during delivery, adjusted. 2 more weeks and no update still. I loved the tesla and their cars as a fan boy from the outside. I currently hate them as a brand and for their support infrastructure. Worst decision ever to get the car. Was better off dreaming about it than owning it now.