I got rear ended a couple weeks ago (shop was backed up), dropped the car off and yesterday it went in and they determined it needed a new bumper. I had 2 choices per the Tesla network of body shops. Service king, or a local shop that specializes in Tesla's and exotics. I had heard bad things about Service King so went with the smaller shop based on a recommendation from a friend. They submitted a supplemental showing I need a new rear bumper but the adjuster is now saying they won't pay for the high labor rate and that I have to pay the difference. What are my options/rights here? I went through the other guys insurance (USAA).
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