Horrible 21" front tire wear

[jpet]

I insist on getting alignment reports. Have to admit, it helps to have my blog behind me.

I too, I specifically asked for the before measurement and after measurement so that I can see the correlation between the data and my tire wear + consumption. They can not change the alignment without the data so they are always able to provide the before and after. Maybe not always printed from the machine itself but then they can provide it on a piece of paper.

 

[sorka]

Spoke to Tesla HK today. Seems that they can not print out a report from their machine. Not sure if this is a lie.

Also they need to ask permission before they can even release the wheel alignment specs for the car.

Still trying to find a resolution. So ends day 8 of my car sitting in the service centre.

Permission? Here in the us they are required by law to provide you the report.

 

[artsci]

Thanks to everyone for your responses and tips. I will try to talk to Tesla again. Unfortunately the service in Hong Kong really sucks and in general there isn't much if any consumer protection here.

Will visit the service centre today and ask for the alignment report.

Your Service Center is dead wrong. If I were you I would take the car to a non-Tesla alignment specialist and have them check everything. There's nothing magical about the Tesla front end that a non-Tesla specialist can't evaluate.

 

[jerry33]

Permission? Here in the us they are required by law to provide you the report.

The only problem here is that the report is only as good as the calibration of the alignment machine. I had one (non-Tesla) instance of where the guess machine showed perfect alignment but the tires were so far out of align they you could feel the feathering after 25 miles. I tried to work with them to get it fixed but got nowhere. After a few weeks the tires were half gone.

 

[Mikischu]

I've been provided with some examples in the news of Teslas that have alignment within the spec but still have horrible tire life. Tesla replaced the tires free of charge.

I will take these articles with me when I chat to the service centre again on Monday.