We've spent the last few weeks trying to get a NEMA 14-50 to work at all. At this point I'm thinking I'd like to buy an HPC, are they still available? I can get it wired into a 70A breaker.
Here's the tale of woe.
We already have a Nissan Leaf, and a 30A J1772 in the garage, which works perfectly on the Leaf and on the Tesla, but we want to charge both at the same time, so my plan was to get a NEMA 14-50 installed and use that for the Roadster. After install, it has worked once or twice for a short time, but usually gives a red ring and #981 error, which I think means low voltage, and happens early in the charge sequence.
I took the NEMA 14-50 charger to Tesla and they verified that when plugged into their outlet it charged my car every time with no problems.
I got the electrician who installed the NEMA outlet to verify the installation, and we checked, changed and double-checked everything. The outlet is about three feet from the breaker panel. The breaker is next to the breaker feeding the J1772. We changed the breaker, re-connected the wires at the breaker, swapped polarity, reconnected the wires at the plug, replaced the ground wire. Watched the voltages on the plug during startup (they were stable and correct) and can't think what else to try.
I got the logs and uploaded them to Tesla, here's an example of failing to work for the 40A NEMA followed by working correctly on the 30A J1772 plug.
Any ideas?
Adrian
08/14/2013 10:06:15 | 1376499975 | C1MB | volts = 399.4 amps = 0.0 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 2.8V 0.11A, 4.009V min, 4.034V max, 73 brick min V, 8 brick max V
08/14/2013 10:06:15 | 1376499975 | C30M | range soc = 80%, 40A available
08/14/2013 10:06:16 | 1376499976 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 2.4V 0.07A, 4.009V min, 4.034V max, 73 brick min V, 3 brick max V
08/14/2013 10:06:17 | 1376499977 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 2.2V 0.13A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:18 | 1376499978 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 2.3V 0.11A, 4.009V min, 4.034V max, 73 brick min V, 8 brick max V
08/14/2013 10:06:19 | 1376499979 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 2.0V 0.07A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:20 | 1376499980 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 2.0V 0.10A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:21 | 1376499981 | C1MB | volts = 399.4 amps = 0.0 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 2.0V 0.11A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:22 | 1376499982 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 1.9V 0.11A, 4.009V min, 4.034V max, 73 brick min V, 2 brick max V
08/14/2013 10:06:23 | 1376499983 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 1.8V 0.10A, 4.009V min, 4.034V max, 73 brick min V, 93 brick max V
08/14/2013 10:06:24 | 1376499984 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 1.5V 0.09A, 4.009V min, 4.034V max, 73 brick min V, 8 brick max V
08/14/2013 10:06:25 | 1376499985 | C1MB | volts = 399.4 amps = -0.4 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 1.6V 0.10A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:26 | 1376499986 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 1.6V 0.16A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:27 | 1376499987 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 1.3V 0.14A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:28 | 1376499988 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 1.4V 0.17A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:29 | 1376499989 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 1.2V 0.14A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:30 | 1376499990 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 1.5V 0.14A, 4.009V min, 4.029V max, 73 brick min V, 1 brick max V
08/14/2013 10:06:31 | 1376499991 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 1.4V 0.18A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:32 | 1376499992 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 1.1V 0.16A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:33 | 1376499993 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 0.9V 0.15A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:34 | 1376499994 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 1.2V 0.14A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:35 | 1376499995 | C1MB | volts = 399.4 amps = -0.4 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 1.1V 0.11A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:36 | 1376499996 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 0.9V 0.11A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:06:37 | 1376499997 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 1.0V 0.07A, 4.009V min, 4.034V max, 73 brick min V, 8 brick max V
08/14/2013 10:06:38 | 1376499998 | IDLE | range soc = 80% ESS 32.59C - 33.96C, 2.126V min, 4.008V max, 76 brick min V, 128 brick max V
08/14/2013 10:07:46 | 1376500066 | IDLE | range soc = 80% ESS 32.59C - 33.95C, 6.313V min, 2.636V max, 40 brick min V, 128 brick max V
08/14/2013 10:08:38 | 1376500118 | C1MB | volts = 399.4 amps = -0.2 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 2.6V 0.00A, 4.009V min, 4.034V max, 73 brick min V, 8 brick max V
08/14/2013 10:08:38 | 1376500118 | C30M | range soc = 80%, 30A available
08/14/2013 10:08:39 | 1376500119 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 2.4V 0.02A, 4.009V min, 4.029V max, 73 brick min V, 1 brick max V
08/14/2013 10:08:40 | 1376500120 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 244.4V 0.00A, 4.009V min, 4.029V max, 73 brick min V, 1 brick max V
08/14/2013 10:08:41 | 1376500121 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 244.6V 0.01A, 4.009V min, 4.034V max, 73 brick min V, 8 brick max V
08/14/2013 10:08:42 | 1376500122 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 244.1V 0.02A, 4.009V min, 4.034V max, 73 brick min V, 8 brick max V
08/14/2013 10:08:43 | 1376500123 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 244.2V 0.01A, 4.009V min, 4.034V max, 73 brick min V, 8 brick max V
08/14/2013 10:08:44 | 1376500124 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.95C cooling = 21 charging at 244.6V 0.00A, 4.009V min, 4.034V max, 73 brick min V, 8 brick max V
08/14/2013 10:08:45 | 1376500125 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 244.2V 0.00A, 4.009V min, 4.029V max, 73 brick min V, 1 brick max V
08/14/2013 10:08:46 | 1376500126 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 244.6V 0.02A, 4.009V min, 4.029V max, 73 brick min V, 1 brick max V
08/14/2013 10:08:47 | 1376500127 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.95C cooling = 21 charging at 244.3V 0.01A, 4.009V min, 4.029V max, 73 brick min V, 1 brick max V
08/14/2013 10:08:48 | 1376500128 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.95C cooling = 21 charging at 244.4V 0.01A, 4.009V min, 4.029V max, 73 brick min V, 1 brick max V
08/14/2013 10:08:49 | 1376500129 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.95C cooling = 21 charging at 244.0V 0.02A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:08:50 | 1376500130 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 244.4V 0.00A, 4.009V min, 4.029V max, 73 brick min V, 1 brick max V
08/14/2013 10:08:51 | 1376500131 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 245.1V 0.04A, 4.009V min, 4.029V max, 73 brick min V, 1 brick max V
08/14/2013 10:08:52 | 1376500132 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 244.7V 0.02A, 4.009V min, 4.034V max, 73 brick min V, 8 brick max V
08/14/2013 10:08:53 | 1376500133 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.95C cooling = 21 charging at 244.7V 0.00A, 4.009V min, 4.034V max, 73 brick min V, 96 brick max V
08/14/2013 10:08:54 | 1376500134 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 244.5V 0.01A, 4.009V min, 4.029V max, 73 brick min V, 1 brick max V
08/14/2013 10:08:55 | 1376500135 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 243.9V 0.01A, 4.009V min, 4.029V max, 73 brick min V, 1 brick max V
08/14/2013 10:08:56 | 1376500136 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 243.1V 0.02A, 4.009V min, 4.034V max, 73 brick min V, 8 brick max V
08/14/2013 10:08:57 | 1376500137 | C1MB | volts = 399.4 amps = -0.6 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 243.3V 0.00A, 4.009V min, 4.034V max, 73 brick min V, 8 brick max V
08/14/2013 10:08:58 | 1376500138 | C1MB | volts = 399.4 amps = -0.1 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 243.4V 0.01A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:08:59 | 1376500139 | C1MB | volts = 399.4 amps = -0.7 Coolant 34C ESS 32.57C - 33.95C cooling = 20 charging at 243.5V 0.02A, 4.009V min, 4.034V max, 73 brick min V, 6 brick max V
08/14/2013 10:09:00 | 1376500140 | C1MB | volts = 399.9 amps = -0.2 Coolant 34C ESS 32.54C - 33.96C cooling = 21 charging at 243.5V 0.00A, 4.009V min, 4.034V max, 73 brick min V, 8 brick max V
08/14/2013 10:09:01 | 1376500141 | C1MB | volts = 399.4 amps = -0.2 Coolant 34C ESS 32.54C - 33.96C cooling = 20 charging at 243.4V 0.31A, 4.009V min, 4.034V max, 73 brick min V, 8 brick max V
08/14/2013 10:09:01 | 1376500141 | C1MB | volts = 398.9 amps = -1.0 Coolant 34C ESS 32.56C - 33.96C cooling = 20 charging at 243.4V 0.32A, 4.004V min, 4.029V max, 73 brick min V, 1 brick max V
08/14/2013 10:09:02 | 1376500142 | C1MB | volts = 398.9 amps = -1.5 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 243.5V 0.31A, 4.005V min, 4.029V max, 38 brick min V, 1 brick max V
08/14/2013 10:09:04 | 1376500144 | C1MB | volts = 398.9 amps = -0.9 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 243.7V 0.29A, 4.005V min, 4.034V max, 38 brick min V, 96 brick max V
08/14/2013 10:09:05 | 1376500145 | C1MB | volts = 398.9 amps = -2.0 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 244.1V 3.21A, 4.005V min, 4.034V max, 38 brick min V, 8 brick max V
08/14/2013 10:09:06 | 1376500146 | C1MB | volts = 398.9 amps = -2.0 Coolant 34C ESS 32.59C - 33.96C cooling = 20 charging at 244.6V 3.73A, 4.005V min, 4.029V max, 38 brick min V, 1 brick max V
08/14/2013 10:09:07 | 1376500147 | C1MB | volts = 399.4 amps = 2.6 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 243.7V 5.88A, 4.009V min, 4.029V max, 73 brick min V, 1 brick max V
08/14/2013 10:09:08 | 1376500148 | C1MB | volts = 400.4 amps = 8.6 Coolant 34C ESS 32.59C - 33.95C cooling = 21 charging at 240.3V 17.32A, 4.009V min, 4.044V max, 73 brick min V, 1 brick max V
08/14/2013 10:09:09 | 1376500149 | C1MB | volts = 400.9 amps = 14.1 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 237.5V 27.29A, 4.010V min, 4.058V max, 38 brick min V, 2 brick max V
08/14/2013 10:09:10 | 1376500150 | C1MB | volts = 400.9 amps = 14.7 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 236.9V 29.98A, 4.014V min, 4.063V max, 73 brick min V, 20 brick max V
08/14/2013 10:09:11 | 1376500151 | C1MB | volts = 401.9 amps = 14.8 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 237.2V 29.97A, 4.014V min, 4.063V max, 73 brick min V, 2 brick max V
08/14/2013 10:09:12 | 1376500152 | C1MB | volts = 401.9 amps = 15.3 Coolant 34C ESS 32.59C - 33.95C cooling = 20 charging at 237.4V 29.98A, 4.014V min, 4.063V max, 73 brick min V, 88 brick max V
08/14/2013 10:09:13 | 1376500153 | C1MB | volts = 401.9 amps = 15.0 Coolant 34C ESS 32.59C - 33.95C cooling = 21 charging at 237.8V 30.01A, 4.014V min, 4.063V max, 73 brick min V, 88 brick max V
08/14/2013 10:10:13 | 1376500213 | C1MB | volts = 400.4 amps = 11.9 Coolant 34C ESS 32.59C - 33.95C cooling = 34 charging at 239.7V 30.09A, 4.019V min, 4.068V max, 73 brick min V, 9 brick max V