I got my first idle fee but it was due to charger prematurely stopped charging. It charge from 24 to 28% then stopped, and I couldn't come back to the car in time. After I got back to the car, it started charging right after I disconnected and reconnected plug. The email said first idle fee is waived, but I feel I shouldn't be charged a fee. Anyone had this happen?
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idle fee on malfunctioned charger
- Thread starter hybrid>EV
- Start date
ucmndd
Well-Known Member
Yes, but now OP's 'first idle fee free' has been wasted on an idling that was not his/her fault.
EVer Hopeful
Active Member
davewill
Active Member
Waiving the first idle fee isn't an invitation to let the car sit once for free, it's to give someone who wasn't aware of the fee or wasn't used to the timing of supercharging a chance to learn without incurring a charge. The OP now knows about idle fees, so shouldn't need a break in the future.
If he had been charged, then I'd be suggesting he complain and get refunded. Complaining that he should get his "freebie" back would be undignified, even if they'd listen.
If he had been charged, then I'd be suggesting he complain and get refunded. Complaining that he should get his "freebie" back would be undignified, even if they'd listen.
Yes my "first idle fee waived" has been wasted. The question I had was why it stopped 5 minutes after it charging started. To prevent this from happening again, it seems like I need to stay within 5 minutes of the car any time I supercharge. I am also surprised that I couldn't even find a way to contact Tesla about this as the online chat / phone support is for ordering and question on their products only.
ucmndd
Well-Known Member
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