Hey everyone,
I could use some input on this. I hit some standing water on the drive home two weeks ago (losing my bumper) in my brand new Model Y 2023 Performance (<800 miles). Water was 2-3 inches high. I understand why Tesla would not cover the bumper under warranty (despite 25 other cars driving through the same water with no damage). But I'm struggling with why Tesla will not cover the below issue.
I believe the two situations do not relate to each other. As seen from the photo, the trunk section is filled with water, as is the cover, and all other spots in the trunk. As you can also see, plenty of water has passed through the trunk seal. The Tesla rep said the water entered the trunk through the bottom of the car. My ask is can water even enter through the bottom of the trunk? This photo was taken 24 hours after the incident. Even if water can get through the bottom of the car it would not explain why the top of the trunk was wet or why water passed through the trunk seal.
I could use some input on this. I hit some standing water on the drive home two weeks ago (losing my bumper) in my brand new Model Y 2023 Performance (<800 miles). Water was 2-3 inches high. I understand why Tesla would not cover the bumper under warranty (despite 25 other cars driving through the same water with no damage). But I'm struggling with why Tesla will not cover the below issue.
I believe the two situations do not relate to each other. As seen from the photo, the trunk section is filled with water, as is the cover, and all other spots in the trunk. As you can also see, plenty of water has passed through the trunk seal. The Tesla rep said the water entered the trunk through the bottom of the car. My ask is can water even enter through the bottom of the trunk? This photo was taken 24 hours after the incident. Even if water can get through the bottom of the car it would not explain why the top of the trunk was wet or why water passed through the trunk seal.