dgatwood
Active Member
Tesla said it wasn't the car but my charger cable or house power source. Just wanted to keep everyone updated. Thanks for the input.
Bummer. Back to waiting for it to fail.
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Tesla said it wasn't the car but my charger cable or house power source. Just wanted to keep everyone updated. Thanks for the input.
Looks like he has his evidence now as predicted.
I HAD BEEN HAVING PROBLEMS FOR YEARS WITH THE DECREASING BATTERY RANGE AND TESLA JUST SAYING IT IS DEGRADATION OR THE WAY I DRIVE IT.
With two motor replacements? Wow, you have some low expectations. That's bad even for Ford.
did you happen to confirm if anything is wrong with your charger cable or house power source?Tesla said it wasn't the car but my charger cable or house power source. Just wanted to keep everyone updated. Thanks for the input.
Yes the car had degraded from 260 to 212 over the past 5 years. In the past week it has gone from 212 to 190 when trip charging to 100%. That is a loss of 9% battery capacity in less than a week. I will have to be circular again because I thought we both agreed in above threads that degradation is the slow deterioration of the battery.You have a strange idea of what makes real evidence. I have seen no evidence that the battery is failing (beyond slow and relatively normal degradation which is obviously not covered under the warranty). In fact, early in this thread the OP posted that Tesla has told him the way he drives the car might be responsible for some of the degradation (please excuse the shouting but I'm quoting verbatim):
Note that he says the degradation has been going on for years. In other words, no, I don't see any evidence of an issue that would be covered by the warranty which is very clear about the exclusion of degradation. Unless and until the OP's battery actually develops a failure that is not degradation, this entire thread is an excercise in someone trying to get something of value that he is not entitled to for free. Just because someone wants something doesn't mean they are entitled to it.
We are still looking into it. I haven't found anything yet.did you happen to confirm if anything is wrong with your charger cable or house power source?
So I got in my car this morning and the range indicator had only 176 with a warning from the car "unable to charge"
You have a strange idea of what makes real evidence
Or the charging system failing. Either the part in his car or the part in his house, or the cable. He should really try supercharging to full at this point to see what that results in. If that gets only to the same rated range then the problem is probably his battery.He is now getting an unable to charge error and has lost 24 miles off the top in a matter of days. That looks like the symptoms of a failing HV battery.
We are still looking into it. I haven't found anything yet.
We have been gone this weekend. I plan on switching the cords tonight. Thanks for the input.I believe you said you have multiple Tesla cars. Do the other Tesla cars charge fine using the same electrical line (ie, 14-50 outlet or HPWC curcuit) and UMC or HPWC that does not work with the car giving the error message? If they do, I would think the problem is not with your “charger” or electrical line.
Also, have you tried to charge using the UMC from one of the other cars?
Thanks for that input. I will try charging to 100% next time on a super charger.Or the charging system failing. Either the part in his car or the part in his house, or the cable. He should really try supercharging to full at this point to see what that results in. If that gets only to the same rated range then the problem is probably his battery.
He is now getting an unable to charge error and has lost 24 miles off the top in a matter of days. That looks like the symptoms of a failing HV battery.
Unfortunately, Tesla is really giving him the runaround until it fails for good.
That's an odd way to phrase it considering that Tesla has a strong history of honoring their warranty. Especially when you consider they are privy to much more detailed and accurate info than this thread contains.
I don’t know why you think they would be above giving someone the run-around on a warranty claim if they can get out of it. Just like every other auto manufacturer out there. Tesla isn’t really proving themselves to be better.
What? Even the OP admits that Tesla has a long history of providing liberal warranty replacement, free of charge.
He is just miffed because they aren't doing so in his case!
I never stated that Tesla has a long history of providing "liberal" warranty replacement. I actually have a laundry list of items that have been fixed "out of pocket" or still need to be fixed but isn't a safety issue with the car. All of those items/problems aren't under the warranty; therefore, I don't expect Tesla to fix them.What? Even the OP admits that Tesla has a long history of providing liberal warranty replacement, free of charge.
He is just miffed because they aren't doing so in his case!
He is just miffed because they aren't doing so in his case!
I want Tesla to honor "8 year/infinite mile warranty on the battery and drive train." I am still waiting to hear from you and Tesla what the definition of degradation is because it is obviously more than the slow deterioration of the battery.
I tend to give the OP the benefit of the doubt that they know their own car and when their car is exhibiting an issue.
In the end, neither of us knows the true situation, so we will just have to see how it plays out for the OP.
One thing is obvious. You have a different definition of "degradation" than I do (or Tesla).
That is the crux of the "problem". The obvious remedy, at least from your perspective, is to document everything and sue Tesla. But I would be very surprised if you win and wouldn't recommend that course of action. Because you yourself admitted this "problem" has been progressing for "years".
You keep talking about this "unlimited miles" warranty but that is really no different than the ubiquitous "Lifetime Warranty". However, "Lifetime Warranties" only cover defects in materials and workmanship, not gradual wearing out. If your Carhart jeans have a "Lifetime Warranty" and you wear them as a mason, they might only last a couple of years. But when they wear out, you don't get a free pair. No manufacturer could stay in business if their "Lifetime Warranty" didn't have exclusions. The Tesla warranty is no different. Given the circumstances and conditions the car was operated in, you should be grateful the battery lasted longer than most ICE cars.
There you go again putting a play on words. I haven't said once that I was going to sue Tesla. Although any lawyer would jump at this case in a heart beat and I am positive Tesla wouldn't want it to go to trial. They could be on the hook for all of these cars in the future that are having the same problems as mine with a judgement against them if it goes to trial. Tesla should definitively define degradation. I am sure they wouldn't want a jury to decide that for them.Oh, I have no doubt the OP's car is exhibiting an issue, the difference of opinion is whether it's a defect of materials/manufacturing or simply battery degradation.
I completely agree with that. Tesla obviously knows more about the OP's specific battery, usage habits, temperatures, etc. than any of us and they have a history of being very good at honoring their warranties without a mean, nasty drawn out fight. That's why I've tentatively given the benefit of the doubt to Tesla in this instance. Actually, even just going by what the OP has provided, it sounds more like long-term, high mileage battery degradation than a manufacturing flaw. But we don't know for sure. Tesla does (or should).
However it turns out, I trust Tesla to do the right thing. Just know that the "right thing" is not necessarily a brand new battery pack. And I still maintain that previous goodwill replacements for cars that had heavy service don't obligate Tesla to continue to offer goodwill replacements for battery degradation. They are free to use their own judgement on a case/case basis. It's in their best interest to be fair about this, otherwise it will end up in arbitration or court. If I were the OP, I wouldn't like my chances there, given the info he has shared.