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iPhone 10x...caller can’t hear me on Bluetooth

Discussion in 'Model X: User Interface' started by polinter, Sep 4, 2019.

  1. polinter

    polinter Member

    Joined:
    Jun 1, 2019
    Messages:
    16
    Location:
    Melbourne
    I have a 2019 Model X. My software has the latest updates. I have been having a regular but random problem with the Bluetooth in my vehicle and my phone. The phone and the vehicle both say they are properly connected yet many times the person on the other end cannot hear me. When the phone is switch off bluetooth to either handset speaker or just pick up and talk a loud “pop” is heard in the speakers.
    I have tried to remove the device and reconnect as well as have turned the vehicle off, etc and sometimes it works fine and other times it does not. Has anyone else experienced the same?
     
  2. K2500Z71

    K2500Z71 Member

    Joined:
    Jul 17, 2019
    Messages:
    98
    Location:
    Upstate NY
    Yes. Seems to be a common problem although mine fixed itself after a software update and the problem hasn’t recurred. Hang in there
     
    • Like x 1
  3. Jetwash08

    Jetwash08 Member

    Joined:
    Jun 18, 2019
    Messages:
    38
    Location:
    Indiana
    I’ve had the same issue since I’ve bought mine. I have to delete the phone, reset the car, the add the phone. It works but I end up having the same issue.
     
    • Disagree x 1
  4. bob_p

    bob_p Active Member

    Joined:
    Apr 5, 2012
    Messages:
    3,234
    We've found the audio to be better when we're making cell-phone-to-cell-phone calls and worse when we call to a landline.

    We suspect that our carrier is employing some noise reduction for calls entirely in their network, which aren't applied when going outside of their network.
     

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