NeverFollow
Active Member
Walked into Buena Park dealership 2 weeks ago. 2 days later ordered online. My Model 3 is now ready- 6pm appt set.
Got emails from 2 different Tesla employees with equally confusing titles
(Inside Delivery Manager and Energy Manager (what's an 'Energy Manager??') trying to rush the delivery- said,
'Our delivery guy has no more deliveries and is trying to setup delivery right away!'
I now realize this was a tactic to get me excited and to quickly sign the online contract
(which is written poorly, devoid of important info and full of numbers that don't jibe,
not to mention that the rate and figures don't match the 'estimate' the sales advisor gave me.)
Then another 'manager' called me to say he was in charge of my delivery and wanted to come over with the contract
and get my car to me asap. I've delayed them citing inconsistencies that need to be cleared up.
More confusion and a new email with a better rate and a "Thank you for pointing this out. I've 'fixed' it, here's your new contract."
After pushing them several times to see the actual contract I got another email from yet another new title-
"Senior Delivery Experience Specialist"- Lol, are they kidding?
Who's who, what do these people do, why is the process (and the people involved) so unclear?
Now I'm even more suspicious.
Anyone else have a similar experience?
Any advice on what to do at this point? I'm becoming concerned.
Dad always taught me-
"The worst time to make a deal is when you really want something badly. The more you want it the more vulnerable you'll be."
I think Elon Musk tells his employees this as well- so that they can use it to take advantage of customers.
I think that you should have ordered the new Combustra 9000! The sales people are terrific!