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Issue with gauge cluster screen

Discussion in 'Model S: User Interface' started by Jonathan Scott, Sep 16, 2016.

  1. Jonathan Scott

    Joined:
    Feb 17, 2016
    Messages:
    63
    Location:
    Medford, NJ
    screen was black today, rebooted it and now have a white borderon it, anyone see this before?
     

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  2. Xenoilphobe

    Xenoilphobe Active Member

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    Location:
    Fairfax County Virginia
  3. NovemberXray

    NovemberXray Member

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    Apr 21, 2016
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    Location:
    Portland, OR
    Yep, several times. It always settles down and goes back to normal after a bit, I don't think it ever lasted more than 15 minutes or so. I just started driving and it resolved itself. I'm pretty sure every time I have had to reboot the instrument cluster this has happened (maybe 3 or 4 times in the last 2 months). Seems that the brightness is set to 11 and doesn't want to turn down right away.
     
  4. DJung

    DJung Member

    Joined:
    Feb 28, 2013
    Messages:
    405
    Location:
    Newport Beach, CA
    Yep, happened to me multiple times. Took it to Tesla Service but I believe they told me it was a firmware issue. They were unable to replicate or resolve the issue. I haven't experienced it anytime recently, if it does happen again I'll bring it up at my next Service visit.
     
  5. Jonathan Scott

    Joined:
    Feb 17, 2016
    Messages:
    63
    Location:
    Medford, NJ
    thanks for the replies! mine did go away as well. not going to bother involving service at this time unless it becomes a reoccurring thing
     

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