Key card got switched at wheel shop

[EVPM]

I think the wheel shop I used accidentally swapped my card with another Tesla. I didn't realize until a few days later, so at this point it's probably no use in chasing after my actual card. So my question is, can I simply reprogram the key card I have (that's someone else's)?

 

[jeffbco]

I think the wheel shop I used accidentally swapped my card with another Tesla. I didn't realize until a few days later, so at this point it's probably no use in chasing after my actual card. So my question is, can I simply reprogram the key card I have (that's someone else's)?

Try the procedure described on page 11 of the owner's manual.

 

[jcanoe]

You should first determine the Key Card that was lost, delete it from your Tesla account (be sure to delete the correct Key Card.) You may have to purchase a replacement set of 2 Key Cards from Tesla so that you have at least 2 functioning Key Cards in addition to any phones that are authenticated on your Tesla Account.

 

[EVPM]

Thanks guys! I still have one functioning key card so I should be able to figure it out.

 

[SidetrackedSue]

We drilled a hole in our valet card and attached a key ring to it with distinctive flag on the ring too. That way we know it is our card being handed back and it gives the shop a ring to hook the card onto their key board.

 

[TomServo]

We drilled a hole in our valet card and attached a key ring to it with distinctive flag on the ring too. That way we know it is our card being handed back and it gives the shop a ring to hook the card onto their key board.

Good tip, thanks