My wife accidentally left her phone in my Model Y while shopping. The car sent me a notification saying that the car was unlocked. I had seen this before when she did it another time so I knew she had left her phone in the car and walked away. I used the Tesla App on my phone to remotely lock it which it showed that it did. I knew she had the card key and so would be able to get back into the car when she returned to it. So I thought all was good. However, when she got home she told me that as she approached the car she realized her phone was left in it. She went to open the driver’s door, a sentry mode indication flashed on the screen but it let her in WITHOUT having to use the card key. I was able to reproduce the problem by doing the following:
1. Place a paired phone inside the Model Y.
2. Exit the vehicle.
3. Initiate a remote lock using the Tesla mobile app from another phone (from an adequate distance so as to not unlock it). You will see that the lock icon goes to lock.
4. Walk up to the car without your phone and attempt to enter the vehicle from the driver’s door.
5. While you may see a sentry mode indication, the car will let you in.
This is a change in behavior. A year or so ago when she did this, a remote lock held and she had to use her key card to get in. The car is a 2021 Model Y running version 2023.27.7.
1. Place a paired phone inside the Model Y.
2. Exit the vehicle.
3. Initiate a remote lock using the Tesla mobile app from another phone (from an adequate distance so as to not unlock it). You will see that the lock icon goes to lock.
4. Walk up to the car without your phone and attempt to enter the vehicle from the driver’s door.
5. While you may see a sentry mode indication, the car will let you in.
This is a change in behavior. A year or so ago when she did this, a remote lock held and she had to use her key card to get in. The car is a 2021 Model Y running version 2023.27.7.