Key Card

[Electric Blue2]

I've had my model 3 two months now. I tried to use on of two key cards and one opened a locked door and the other card did not work. I rebooted the display, software is up to date. Is this a common problem? Does Tesla replace defective key cards?

 

[Electric Blue2]

Well I'm lame. A month ago I was browsing the settings on the car and saw keys that said unknown. I was thinking maybe the factory or sales facility added a key so I got rid of it. Then I found where I could add a key so I added the one that wasn't working and, guess what, it works now. Forgive me for bothering you all.

 

[jkoya]

I added two additional key cards and they say unknown also...