I have a 2017 MCU1/AP3 Model S with FSD purchased with the car.
Yesterday I filed yet another service request to have my car updated to the FSD software and any required hardware as that is part of what I paid for. Tesla called me a few hours later (on a Saturday) and told me in an excited voice that it was time to upgrade to MCU2 and proceeded to tell me the cost. When I pointed out that this was included in what I paid for they had no answer.
I eventually said "if you can tell me that I will drive out of the service center with the FSD Beta then fine, even though I shouldn't have to, I will pay" and then I got the next line of garbage - "no, no, when you get the MCU upgrade you will then be offered to make another service appointment for the camera upgrade, and when you get that you can request the FSD beta, which can take a while to get added to". Basically no promise of getting the software in any specific time frame, yet they are still trying to get me to pay for hardware that should have been included with the purchase of the car.
They aren't making good on their promise, and I'm getting pissed. Is there any momentum on collective action on this? I'm ready to start escalating past service requests and arguments with Tesla reps.