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Do you have a contact for them? I think I just need regular maintenance so might be able to squeeze in..Update is that he said it might need a cooling pump but because there is one tech and one customer service guy in San Rafael who now has to handle ALL Norcal roadster repair requests, they might have to keep my car (#109) for MONTHS?!
thanks for posting that! I'll see if they can give me any advice.Do yourself and your car a favor and consider sending it to the Roadster Whisperer & Sons here. Need more inspiration? Watch below...
@CM_007The Tesla Roadster Whisperer (feat. Carl Medlock) | TMC Podcast #7
Special Guest- Carl Medlock @CM_007 Medlock and Sons Description- We start out TMC Podcast #7 by introducing our special guest, Carl Medlock, AKA "The Tesla Roadster Whisperer". Carl is a former employee of Tesla, and now is known as the preeminent Roadster expert. Carl runs a shop with his...teslamotorsclub.com
I was told that Corte Madera / San Rafael was the service shop in the Bay doing Roadster repairsYes San Rafael SC is open for Roadster repairs. But I just sent mine up (cooling problem) and they said they are not sure when they are going to get a chance to actually look at it. Hmm.
How large an area is "NorCal"?Tl;dr: San Rafael is now the only first-party NorCal Tesla Service Center with a Roadster technician. They’re a bit overwhelmed/under-resourced, but still actively working on cars.
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They’re pretty backlogged, which may point some folks towards Jamison Cummings’ new spot in Hayward if they need expedited service. (Jamison, aka @MaverickXV, was Tesla’s first service technician, and is, more or less informally, the local Medlock affiliate). His location in Hayward is about halfway between Oakland and Fremont.
You are in luck. Jamison Cummings with help of CM_007 just opened a shop in the area. Contact info Jamison at maverickxv.com.I am in the Napa Valley north of SF and have been trying to find the closest service center that can do maintenance on my Roadster. I am not having much luck getting anyone from Tesla to answer that question. Does anyone here know? Thanks!
I don't know how far east it goes, but last week I was at the Sunnyvale and Santa Clara service centers and they indicated that they have all consolidated their roadster tooling and technicians, in the SF bay area to San Rafael.How large an area is "NorCal"?
I'm just east of the Rocklin SC, where I almost had an appointment a few months ago to do the annual service, but decided to do it myself instead because they wanted to keep the car for over a week. At the time, they had one (1) Roadster qualified service tech, and refused to focus him on doing the Roadsters. Is Rocklin no longer doing Roadsters?
Is Medlock South open now?
Hey there, sorry I missed this earlier I don't come on the forums as much as I should. My Tesla website is at maverickev.com my contact info is on the site.How large an area is "NorCal"?
I'm just east of the Rocklin SC, where I almost had an appointment a few months ago to do the annual service, but decided to do it myself instead because they wanted to keep the car for over a week. At the time, they had one (1) Roadster qualified service tech, and refused to focus him on doing the Roadsters. Is Rocklin no longer doing Roadsters?
Is Medlock South open now?
Look forward to seeing you as well! Come by anytime!I don't know how far east it goes, but last week I was at the Sunnyvale and Santa Clara service centers and they indicated that they have all consolidated their roadster tooling and technicians, in the SF bay area to San Rafael.
It's unfortunate to hear that it sounds like this consolidation has overwhelmed the few remaining technicians instead of helping improve efficiency.
Glad to here that Jamison Cummings is starting out a shop in Hayward, I look forward to seeing his operation.
Are you still in Rocklin? I live very close to that Rocklin SC and I have a Roadster - would love to go on a drive with you if you're local!Once upon a time I had a problem that my local Rocklin SC couldn't deal with (a busted wheel lug bolt), and the overall Tesla Service folks referred me to the SC in Santa Rosa. That was a clueless referral (it's a 150 mile drive), but the local shop was able to get the needed tool from them. Is the Santa Rosa SC no longer able to help?