Out of frustration for my experience and curiosity as to whether others are in the same boat, I'm starting a thread to understand Irish customers' experience so far. It might be easier to get Tesla to move if we have an idea of how widespread the issue is... Ok so here's the data on my M3 ordering experience:
Step 1: April 1st 2016 I reserved/pre-ordered my M3 (yeah...no joke)
Step 2: May 31st 2019 I configured my M3 (within one hour of the Ireland web site opening the configurator). I learned from Twitter that the configurator had opened. No other communication from Tesla to me as a reservation holder (!?). Delivery estimate: July.
Step 3: July 3rd 2019, after receiving no communication whatsoever from Tesla, I drop by the Sandyford service center asking for news. I was told that delivery in July was out of the question, delivery in August was unlikely, and September would be most likely. No further details until mid-august when VIN-matching was expected
Step 4: August 14th 2019 I contact Tesla via email asking for news (after no proactive communication from them of course). Now the news is "VIN-matching has been a moving target for Ireland; originally this was supposed to be July. Then it delayed to August, then September, and now ~ October. "
Bottom line, I'm not even counting the time since the pre-order because that has just become a joke but is it normal for a delivery estimate to be out three+ months? What is your experience?
Of course, it's interesting to mention that as of today August 15th, a new customer ordering a M3 gets a delivery estimate of August. I guess in fairness to Tesla, the site does not say 2019!
Step 1: April 1st 2016 I reserved/pre-ordered my M3 (yeah...no joke)
Step 2: May 31st 2019 I configured my M3 (within one hour of the Ireland web site opening the configurator). I learned from Twitter that the configurator had opened. No other communication from Tesla to me as a reservation holder (!?). Delivery estimate: July.
Step 3: July 3rd 2019, after receiving no communication whatsoever from Tesla, I drop by the Sandyford service center asking for news. I was told that delivery in July was out of the question, delivery in August was unlikely, and September would be most likely. No further details until mid-august when VIN-matching was expected
Step 4: August 14th 2019 I contact Tesla via email asking for news (after no proactive communication from them of course). Now the news is "VIN-matching has been a moving target for Ireland; originally this was supposed to be July. Then it delayed to August, then September, and now ~ October. "
Bottom line, I'm not even counting the time since the pre-order because that has just become a joke but is it normal for a delivery estimate to be out three+ months? What is your experience?
Of course, it's interesting to mention that as of today August 15th, a new customer ordering a M3 gets a delivery estimate of August. I guess in fairness to Tesla, the site does not say 2019!