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Maintenance / outage notifications

Discussion in 'Site Feedback' started by bmah, Apr 15, 2016.

  1. bmah

    bmah Obscure Member

    Joined:
    Mar 17, 2015
    Messages:
    739
    Location:
    Lafayette, CA
    I'm currently looking at a message that says "TMC will be going down soon for maintenance. Expect to be back up ~20 minutes later."

    No problem, although one is left wondering when "soon" and "later" are. Usually if I do outage notices for services I manage, users find a message like "going down from 10:00 PDT to 10:30 PDT" to be more useful (and of course announcing an outage window longer than I actually expect it to take).

    Just a suggestion...

    Bruce.
     
  2. doug

    doug Administrator / Head Moderator

    Joined:
    Nov 28, 2006
    Messages:
    15,914
    Location:
    Stanford, California
    Yeah I try to do that with proper advanced warning. But sometimes I can only do stuff when I get a chance and if it's the middle of the night and will only be a couple minutes of actual down time I'll just do it. "Soon" means any moment from now so send what you were gonna send. We have drafts saved every 30 seconds, so even if you didn't get to send, shouldn't be much of a loss.
     
  3. bmah

    bmah Obscure Member

    Joined:
    Mar 17, 2015
    Messages:
    739
    Location:
    Lafayette, CA
    Sounds good, thanks!

    Bruce.
     

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