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Maps are gone.....

Discussion in 'Model S: User Interface' started by sorka, Aug 3, 2016.

  1. sorka

    sorka Active Member

    Joined:
    Feb 28, 2015
    Messages:
    4,307
    Location:
    Merced, CA
    The Maps app is no longer rendering map data. I've done multiple resets of both both the center console and car.

    Navigation still works but without traffic data. Superchargers are still shown. Also, if I switch to sat view, that doesn't work either.

    Any ideas?
     
  2. stevem

    stevem Member

    Joined:
    Apr 1, 2015
    Messages:
    153
    Location:
    NJ USA
    Maps are from google, but your car doesn't connect directly to google. The car connects to Tesla and Tesla connects to google and relays the map information. The last time this happened they were having a problem between Tesla and Google and when they sorted it out it started working again. You can try calling them. I did when the same thing happened, they were very apologetic and told me they were working on it.
     
  3. sorka

    sorka Active Member

    Joined:
    Feb 28, 2015
    Messages:
    4,307
    Location:
    Merced, CA
    So this is happening to everyone?
     
  4. msnow

    msnow Active Member

    Joined:
    Jul 14, 2015
    Messages:
    4,969
    Location:
    SoCal
    Just checked mine. I'm getting map, route and traffic data.
     
  5. bmah

    bmah New Moderator, Model S / Model X Forums

    Joined:
    Mar 17, 2015
    Messages:
    1,347
    Location:
    Lafayette, CA, USA
    Just got home from work, maps and traffic looked normal on the drive from my office.

    Bruce.
     
    • Helpful x 1
  6. sorka

    sorka Active Member

    Joined:
    Feb 28, 2015
    Messages:
    4,307
    Location:
    Merced, CA
    They came back sometime in the last hour. Just went out to check and they're back.
     
    • Like x 1
  7. yeeha

    yeeha Member

    Joined:
    Oct 24, 2015
    Messages:
    7
    Location:
    san Jose, CA
    Traffic and map search has not worked consistent for me in the whole week it seems. Did the two button reset a couple times but they did not help:-(

    If it has something to do with some sort of communication issue between Tesla and Google, I wish Tesla would issue an outage announcement.
     

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