I’m actually trying to cancel instead of getting a status update, so we shall see if they even respond to a simple request like that. I have called and gotten a woman to pick up before and transferred me to drew. Curious how big the team is
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Martian Wheels order delay for 2 months?
- Thread starter phung
- Start date
If ordered with a credit card go though them, none delivery and refusal to communicate are grounds for a fraud claim and reversal of charges.
Keith
PS: Posted up a poll on the main forum asking how long people have waited.
Looks like they saw my email and have refunded me the payment. Off to grab some rims elsewhere
Let me know what you get in the end. If I find anything that’s avail immediately that I like I may jump ship as well.
Leaning towards the tsportline wheels. They’re fairly active on forums and currently have a Memorial Day sale going. Going for the model 3 19” 8.5 wheels to put on my Y.
WayTooMuchFun
Member
Ordered January 25, 2022, order number 2370.
Similar lack of response from Drew as others in this thread.
Similar lack of response from Drew as others in this thread.
Hope you actually get yours. I just ordered from tsportline and already got a tracking number generated, no delivery estimate yet
They don’t have the wheels and they have been lying. I was order #2408. Drew gave me the same email updates that everyone else got in March/April. I actually got him on the phone on 5/10 and he said, “yes, we are working through the orders and at the rate we are processing, yours will go out on 5/16 or 5/17.” Well today I send the WTF email and leave a phone message and then magically get the cut and paste email sob story and they ask if I want a refund. Seems odd to offer a refund if you have the wheels…
I’m almost convinced it’s a scheme where they avoid taking out business loans by getting all of us to give them short term zero interest loans. Needless to say I canceled my order. I have zero faith my refund will be processed in a timely manner. These guys are 40% incompetent and 60% duplicitous. Maybe even 30/70 or 20/80…
I advise anyone to cut bait now and cancel their order.
I’m almost convinced it’s a scheme where they avoid taking out business loans by getting all of us to give them short term zero interest loans. Needless to say I canceled my order. I have zero faith my refund will be processed in a timely manner. These guys are 40% incompetent and 60% duplicitous. Maybe even 30/70 or 20/80…
I advise anyone to cut bait now and cancel their order.
I got my refund email from PayPal today and sent the cancellation request email yesterday
This afternoon I received the same email as Phung pasted, indicating that they hope to be able to ship within a week's time. I am order #2405, ordered on Feb 10 this year. Although it's quite a bit later than originally scheduled, the messaging from the company has been consistent that supply chain issues are delaying things and they are doing what they can given the constraints and delays they have no control over. My Tesla was delivered a couple months late, and our other EV (a VW ID.4) arrived half a year later than promised when we ordered it. (Ordered 4/18/21 and picked it up 4/18/22!) It's the world we live in right now. I've still got the aero wheels that roll fine, and although I'm still running my winter tires I am okay giving Martian some more time.
TESTI
Member
Yeah me too, I’m currently on my old winter tires so I don’t mind wearing them down to the wire, in my opinion martians look the nicest out of all the wheels within its price range.
P3D-R
Closed
This is also my biggest gripe. The fact that the order was paid 100% in full up front with a false delivery date is very unsettling. I've been in wheel manufacturing, distribution, and importation for over 2 decades. I'm no rookie. I have also witnessed the delays within our industry as I work with a very large number of suppliers but this experience with MW is on another level. I feel for them as they obviously have way more demand than they can support. I doubt it's a cash flow issue but could very likely be a costs issue. Their MW03 wheel is priced very low and considering the costs of containers they might be upside down. Who knows? If we only placed a small deposit for the wheels I would have felt a lot better.
I also got this same email today and hope that they do ship next week. I am trying to be optimistic. It's pretty crappy that I got my A/T tires months back and won't know what to do with them if I cancel since I'm doing 18" wheels.
Yea definitely some zero interest loan shenanigan going on. I placed an order with tsportline this afternoon and already got a tracking number stating it’ll be delivered the coming Monday. There’s no reason for the silence unless they flat out have nothing for a long while.
Mid-Week check! Anyone receives good news from Martian Wheels yet? (Not it)!
I wonder if we will receive another cookie cutter email by the end of this week “Due to unforeseen supply chain issue….”
Only if there’s at least 1 positive case that can keep our hopes alive that Martian Wheels are indeed shipping orders…
I wonder if we will receive another cookie cutter email by the end of this week “Due to unforeseen supply chain issue….”
Only if there’s at least 1 positive case that can keep our hopes alive that Martian Wheels are indeed shipping orders…
Due to the Memorial day sale, if I don't have a tracking number by May 30 from Martian I am canceling and ordering some 18's from Tsportline.
Keith
WayTooMuchFun
Member
For what it's worth, I canceled my Martian Wheels order after a 4 month wait. I ordered tires and wheels from Tsportline last Friday and I have a tracking number and a delivery date of May 31.
TESTI
Member
Wow wow wow.. what happened here? I thought you said you were going to wait and wear your winter tires to the last bit?
What changed your mind and did you go with something else in the end?
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