Does anyone know if Teslaoffer (known now as EVoffer) is still in business?
I placed an order for the "Model 3 Electric Frunk - Variant B, Mark 4.0" on November 9th with free shipping 7-21 days. I received an email on November 12th with a DHL tracking number. To date, it has only shown "Shipping information received" in Hong Kong, China. It's been 17 days. While I still technically have 4 days until the 21 days, what gives me concern is this:
1. No change to the DHL tracking history. I would have expected to see it hitting the U.S. by now.
2. I have emailed [email protected] on Nov 12 and Nov 22 with no response.
3. I have reached out to them on Instagram messenger @evoffer_hk several times with no response.
No product. No communication. I know the world is experiencing shipping delays with just about everything, but since I have received no communication from EVoffer, I'm wondering if there's something else going on.
Is it time to contact my credit card company and ask for a chargeback?
I placed an order for the "Model 3 Electric Frunk - Variant B, Mark 4.0" on November 9th with free shipping 7-21 days. I received an email on November 12th with a DHL tracking number. To date, it has only shown "Shipping information received" in Hong Kong, China. It's been 17 days. While I still technically have 4 days until the 21 days, what gives me concern is this:
1. No change to the DHL tracking history. I would have expected to see it hitting the U.S. by now.
2. I have emailed [email protected] on Nov 12 and Nov 22 with no response.
3. I have reached out to them on Instagram messenger @evoffer_hk several times with no response.
No product. No communication. I know the world is experiencing shipping delays with just about everything, but since I have received no communication from EVoffer, I'm wondering if there's something else going on.
Is it time to contact my credit card company and ask for a chargeback?