Mobile service experience

[Dommc]

Hi, I'm curious if anyone had experience with mobile service that when they done with their service, asking for payment, then taking a picture of your credit card. Is this normal behavior for mobile service?

 

[trevelan]

When I had them out for warranty work back in March, there was no credit card involved.

 

[SMAlset]

Had mobile come out once but that also was under warranty so no charge to me. However I would not be good with someone having a photo of my card on their phone. Nope, not at all. I’d call the service center they came out from and also text Support about this procedure.

 

[JasJ]

It is also against Visa/Mastercard rules, they cannot keep a full copy of the number/card. Violates # 1,3,4,7,9 below...

Access Denied (not sure why the link says this - but it works for me)

• 1. Install and maintain a firewall configuration to protect cardholder data.
• 2. Do not use vendor-supplied defaults for system passwords and other security parameters.

• 3. Protect stored cardholder data.
• 4. Encrypt transmission of cardholder data across open, public networks.

• 7. Restrict access to cardholder data by business need-to-know.
• 8. Identify and authenticate access to system components.
• 9. Restrict physical access to cardholder data.

 

[drj3]

Hi, I'm curious if anyone had experience with mobile service that when they done with their service, asking for payment, then taking a picture of your credit card. Is this normal behavior for mobile service?

Are you sure he took a picture? I have several apps on my phone that use the camera to scan the numbers, but don't actually store the image in the phone.