Model 3 always detects wrong phone key

[T3slarossa]

We have 2 iphone 10 set up as keys. Let's call them A and B. Even if iPhone B gets in the car and iPhone A is nowhere near, the car detects iPhone A, it's seat settings, etc. I have to manually tap the name and change it. Anyone else seen this issue? Newbee here and haven't seen other threads on this.

 

[IDRVSLO]

Just want to be sure that you have also associated the driver profiles to each phone as well? I have this happen too but most of the time both iPhones are equidistant from the car and it’s luck of the draw at that point.

 

[RTPEV]

I think you are assuming functionality that doesn't exist.

AFAIK (unless it's been a recent addition), the car doesn't automatically switch profiles based on what phone key it detects (thankfully because my wife is usually the first to get into the car with her phone, even though I am the driver).

So in your case, when iPhone B gets into the car, the reason it's set to driver A is not because it detected the wrong phone, but simply because driver A was the last person to drive the car.

 

[T3slarossa]

Just want to be sure that you have also associated the driver profiles to each phone as well? I have this happen too but most of the time both iPhones are equidistant from the car and it’s luck of the draw at that point.

Thanks, I didn’t know the profiles had to be saved or needed to be saved manually. I’ll look into this.

 

[Knightshade]

I think you are assuming functionality that doesn't exist.

AFAIK (unless it's been a recent addition), the car doesn't automatically switch profiles based on what phone key it detects (thankfully because my wife is usually the first to get into the car with her phone, even though I am the driver)..

You can absolutely link a driver profile with a specific key- including phone keys.

Page 49 in the current owners manual.

 

[T3slarossa]

I think you are assuming functionality that doesn't exist.

AFAIK (unless it's been a recent addition), the car doesn't automatically switch profiles based on what phone key it detects (thankfully because my wife is usually the first to get into the car with her phone, even though I am the driver).

So in your case, when iPhone B gets into the car, the reason it's set to driver A is not because it detected the wrong phone, but simply because driver A was the last person to drive the car.

In my case, Phone B is almost always the driver, and phone A the passenger, but the car always detects phone A as being the driver, even when it’s not in the car. I’ll have to run some more tests. The mobile Tesla tech is coming today for some missing screws, so I’ll address this with him as well and see. Thanks for the reply!

 

[RTPEV]

You can absolutely link a driver profile with a specific key- including phone keys.

Page 49 in the current owners manual.

Good deal. Yet another example of how the car has improved since I bought it!

 

[T3slarossa]

Good deal. Yet another example of how the car has improved since I bought it!

Thanks, Nightshade. I found it, and called Tesla support as it still didn't seem to work. All is fine now!

 

[tyseft163]

In my case, Phone B is almost always the driver, and phone A the passenger, but the car always detects phone A as being the driver, even when it’s not in the car. I’ll have to run some more tests. The mobile Tesla tech is coming today for some missing screws, so I’ll address this with him as well and see. Thanks for the reply!

I'm having this same issue a lot. Any advice from Tesla Mobile Service?

 

[beachsideev]

I've seen this too. I wish you could set a phone key priority. It would help with this issue.

 

[Heft]

Thanks, Nightshade. I found it, and called Tesla support as it still didn't seem to work. All is fine now!

Can you please share any details about Tesla Support’s involvement. Did they physically access your car to replace anything? Did they fix the issue remotely? Did they just guide you with steps to fix it yourself?