Hi Everyone,
First of all I LOVE my Tesla and the overall Tesla experience.
However, am shocked that after 1 year of leasing my awesome Tesla, that a warning sign came up in my car saying Maximum battery charge level reduced.
Took my car in to Coral Gables SC, where I leased it, service was initially excellent, while explaining the issue I was having, at the end of the day I received a message saying my HV (battery pack) had to be replaced, and that it will take 6-8 weeks to arrive. I explained how many miles I drive and that it was going to be challenging to drive with such limited battery. I was told I could not drive the car like this and my car has to stay at the SC.
I asked for a loaner and was told no loaners available, I’d be put on a waiting list and they could provide me with Uber vouchers:///.
I asked to put a lease payment hold on my car while it is at SC and was told I must continue to pay. I am a mother and a full time realtor, I drive from Miami-Palmetto Bay- Miami Beach- Doral all over the place and can not take an Uber, I need my car and am shocked to see the only solution I’ve been given is to receive Uber vouchers….
Anyone else in Miami have this issue?
First of all I LOVE my Tesla and the overall Tesla experience.
However, am shocked that after 1 year of leasing my awesome Tesla, that a warning sign came up in my car saying Maximum battery charge level reduced.
Took my car in to Coral Gables SC, where I leased it, service was initially excellent, while explaining the issue I was having, at the end of the day I received a message saying my HV (battery pack) had to be replaced, and that it will take 6-8 weeks to arrive. I explained how many miles I drive and that it was going to be challenging to drive with such limited battery. I was told I could not drive the car like this and my car has to stay at the SC.
I asked for a loaner and was told no loaners available, I’d be put on a waiting list and they could provide me with Uber vouchers:///.
I asked to put a lease payment hold on my car while it is at SC and was told I must continue to pay. I am a mother and a full time realtor, I drive from Miami-Palmetto Bay- Miami Beach- Doral all over the place and can not take an Uber, I need my car and am shocked to see the only solution I’ve been given is to receive Uber vouchers….
Anyone else in Miami have this issue?