Model 3 keeps asking for my key card.

[G35Rocker]

Recently my Model 3 keeps asking for my key card to start the car. I can use my phone to unlock the car, but it keeps asking me to place the key card behind the cup holders to start the car. This just started to happen after the last update. 2019.32.12.2 Any ideas? Thanks!

 

[jjrandorin]

have you tried deleting the "phone as key" and re pairing it?

 

[G35Rocker]

Thanks for the tip. I turned off my bluetooth and turned it back on and that seems to have worked!

 

[garth_angst]

Thanks for the tip. I turned off my bluetooth and turned it back on and that seems to have worked!

I had this happen to me for my Moto G5+. Bluetooth off and on works, but then a day or two later, same thing. I never got contacts to work, so I just traded in for a Google Pixel 3a XL today (Moto was having other issue too). Entry works, driving works, and now I even have contacts show up.

 

[yourotherleft]

Happened to me these past two days. Someone in this forum recommended turning on and off airplane mode and wait 15 secs. That seems to fix the issue.

 

[G35Rocker]

have you tried deleting the "phone as key" and re pairing it?

So turning off and on the bluetooth only fixed it for a day. I deleted the phone as a key and re paired it and it seems to be working fine now. Let's hope! Thanks for the suggestions!

 

[Phlier]

Yup, my wife's phone started doing this (iPhone XR) as of .12.2. I ended up completely removing all traces of the Tesla app on her phone and reinstalling, making sure that the phone has full background privileges for Bluetooth, location, etc.

This has worked for a day now.

 

[Big Dog]

g35: iPhone?

My wife was whining about that for weeks until I checked her Tesla app on iPhone -- need the Location to be Always on. Her retort: well, I wanted to save battery.

Well, then, welcome to Operator Error.

 

[G35Rocker]

g35: iPhone?

My wife was whining about that for weeks until I checked her Tesla app on iPhone -- need the Location to be Always on. Her retort: well, I wanted to save battery.

Well, then, welcome to Operator Error.

Yes, I have an iPhone X, with the latest iOS. My location is Always on. It looks like my situation is fixed. Deleting my phone as a key and re pairing it seems to have worked. But others with this issue might want to check that their location is always on. Thanks!

 

[Wennfred]

Recently my Model 3 keeps asking for my key card to start the car. I can use my phone to unlock the car, but it keeps asking me to place the key card behind the cup holders to start the car. This just started to happen after the last update. 2019.32.12.2 Any ideas? Thanks!

The car isn’t seeing your phone fob, this happened after IOS-13, re-boot your phone if you have the IPhone. That’s all I did and It’s working now.

Fred