So you think you had a bad Tesla day with your EDD getting moved for the upteenth time? Try this disappointment on for size...
M3LR delivery in Rockville, MD got moved-up yesterday from Saturday at 3:00pm to 2:00pm today because of the impending Mid-Atlantic storm. Little-to-no sleep last night, up at 0Dark30 getting my paperwork in order, formatting new USB drive for TeslaCam/BoomBox/Music, reviewing delivery checklist, etc. In to the "day job" early in anticipation of leaving at noon, meeting the family at the house, and then heading-out on the 1.5 hour drive outta the West Virginia hills and east on I-70/270 to the sprawling metropolis of Rockville.
At 10:00am my cell phone rings while I'm at work. "Tesla - Rockville, MD" on the caller ID. Schweet! Calling to confirm for 2:00pm... just hours away now!
Tesla -- "Good morning Mr. Rohn, this is XXXXXX from Tesla in Rockville, MD. I know you're in West Virginia. Have you left yet to make the drive here?"
Me -- No. Still at work but leaving around noon, and my wife, daughter and I should be there about 1:45pm. Excited about our new car!
Tesla -- "Well sir, glad we caught you before you left home. Your Model 3 is here, detailed and ready to go, but unfortunately, we received a bulletin overnight from our team in California indicating a new firmware update needs to be made to all Model 3's awaiting delivery in the U.S. and Canada prior to customers receiving their vehicles. We're awaiting details and instructions from our team but it's still very early on the West Coast. However, we need to put all of our Model 3 deliveries on-hold for at least today and possibly tomorrow until we can make the necessary updates. Saturday and Sunday should hopefully be good depending on the weather, so they're possibilities, but I'll need to reach back out to you with a definitive reschedule time once we get everything resolved with your firmware update. I'm very sorry about the inconvenience but wanted to get to you quickly knowing the distance you are from our Center."
Me -- OK (sad face that she obviously can't see). Well thanks for letting me know and keep me updated. I'll wait to hear back and hopefully it works-out that we can get down to you sometime over the weekend. Thanks. click... (followed by 15 minutes of boo-hoo and expletive-filled rants)
Still haven't received a call or text back with a definitive reschedule day/time for this weekend, but noticed my phone app updated mid-afternoon to reflect back to our original delivery date of Saturday at 3:00pm. If I don't hear from them by mid-afternoon tomorrow (Friday), I'll try to call or text and see if the Saturday 1/29 3:00pm day/time in the app is a "go" or not. Saturday's high temps after the storm look to be in the low 20's with 30-40mph wind gusts, so that thorough exterior inspection I had planned should be a real joy LOL! What a kick in the sack. Now I know exactly how Charlie Brown feels every time Lucy yanks that damn football away ;-)
Curious to know if this -- or something similar -- happened to anyone else on the forum scheduled to take delivery today?