Model 3 reservation cancellation... poses to be difficult

[Malte]

Hello,

has anyone successfully cancelled a Model 3 reservation?

I have reserved two Model 3 by accident on April 1st - I have written three (friendly) mails so far to cancel the second reservation, but never got any reply.

First went out to NASales April 2nd as this was the email contact address I could find on the website. Latest one I sent was to [email protected] a week ago without any luck.

I had hoped for at least some sort of reply.

Thanks for any hints,
Malte

 

[S'toon]

Someone said it's easier just to call in. Try (888) 518-3752

 

[nickpants]

Someone on r/teslamotors managed to do it, here's the thread if you want to read about it.
Cancelled one Model 3 preorder, up to 30 days for refund • /r/teslamotors

 

[deonb]

I love how we live in a world where you can accidentally buy a car.

 

[HanSolo]

I love how we live in a world where you can accidentally buy a car.

Technically he bought the right to reserve a car that he might buy. I can see how someone in a hurry to get their Tesla fix might have accidently chosen a quantity of 2.

 

[S'toon]

Sorry, didn't notice the OP was in Deutschland. Try +49 895 50520217

 

[preilly44]

I reserved from a store on 3/31. I wanted to reserve two but they reserved (and charged me for) 6. It took them about a week after I called to remove the 6 reservations from the myTesla page. I still haven't received a credit back on my credit card but I'm not concerned.

 

[Malte]

Thanks for all your replies, I will give them a call and hope they are not too busy atm

 

[Boourns]

I reserved from a store on 3/31. I wanted to reserve two but they reserved (and charged me for) 6. It took them about a week after I called to remove the 6 reservations from the myTesla page. I still haven't received a credit back on my credit card but I'm not concerned.

You are more patient that I would be. An unexpected $4k on my credit card statement would be trouble.