I own Tesla Model S, have Tesla account and ordered from shop.tesla.com some stuff for my friend delivery Plaid (floor mats, cup, etc). Tesla have cancelled my order next day without any explanation. Ok, I think may be on the road cup out of stock and it is the reason, so I ordered second time w/o cup. The same issue - order just cancelled w/o any explanation. I wrote e-mail to [email protected] and no any reply for 3 days. I ordered 3rd time - cancelled by Tesla again and no reply to 3 of my e-mails during 2 weeks for now.
Please, help to understand what's going on and is it normal behaviour from Tesla???
How I can call them or contact any other way that sending e-mail to nowhere?
Please, help to understand what's going on and is it normal behaviour from Tesla???
How I can call them or contact any other way that sending e-mail to nowhere?