Has anyone been successful in purchasing parts/components of the OEM Model 3 roof rack from Tesla and/or Yakima? I pulled into the garage with the bike still on the roof and besides damage to the car (already fixed, thankfully), the only damage to the roof rack was bending two screws and breaking two locating features on the front passenger tower (see pic). Unfortunately Tesla is telling me to talk to Yakima and Yakima is telling me to talk to Tesla about replacing just this part, and neither of them seem willing to help, so I was wondering if anyone has had any luck?
This page says to email [email protected] or reach out to your local service center. Email was never responded to and my local service center's parts manager (I think that was his title...) told me he couldn't order me anything other than the whole roof rack assembly/kit.
Any help would be greatly appreciate, as I don't want to have to spend $450 if I can avoid it!
This page says to email [email protected] or reach out to your local service center. Email was never responded to and my local service center's parts manager (I think that was his title...) told me he couldn't order me anything other than the whole roof rack assembly/kit.
Any help would be greatly appreciate, as I don't want to have to spend $450 if I can avoid it!