You can install our site as a web app on your iOS device by utilizing the Add to Home Screen feature in Safari. Please see this thread for more details on this.
Note: This feature may not be available in some browsers.
Hi all,
My car has been stuck in the service department since 4/28, they said it's some kind of motor problem. I have no loaner car, and the car has been there almost a month...
Are other owners experiencing this as well? Anyway to escalate this?
Thanks!
From now on, I refuse to take the car in unless I know I am getting a loaner and they come to my house to pick up the car.
My car is going in today for 12V batt warning.
Speaking to them this morning I was told they don't have ranger service in Hong Kong.
I didn't believe it. Was that complete and utter misinformation?
They still offer valet pick-up/drop-off of the vehicle, according to my understanding.
Tesla are a victim of their own success. They are opening a huge service centre soon and that will fix most of these problems. I'd suggest everyone is patient and by Q3 we should be ok.
That's great news.
Has it been confirmed where this service center will be located?
My experience is that their service is good when they can fit you in, and I've had quite a few service calls.
They clearly think you drove over something and damaged the car or you're not telling the truth.
Firstly they're not saying you intentionally damaged the car, they are say you damaged the car and are not being honest. It would be easy to tell by looking at the damage, and it wouldn't be the first time that has happened.You were right. They said that it was me who damaged the car as there was no defect with the car. But why did I intentionally damage my brand new car and caused myself so much inconvenience? Not able to provide a loaner and more importantly, need to repay the loan!
If Tesla claimed that their cars have no manufacturing defects, why was there a sound when steering the driving wheel 2 weeks after delivery? How come there was this annoying sound from the A/C which I could not find in other brands such as Nissan, BMW, and MB? Are these defects or not? MS is good to drive if everything is ok. However, I am sure the car has some flaws here or there.