Model X, error message "Plan your next charge"

[wmillerwjm]

My 2022 MXP has a window constantly popping up in the middle of the display screen with the following text.

"Plan your next charge"

"You are almost too far from known charging locations."

Does anyone know what is going on? And/or how to turn it off? I keep canceling but it pops ups again. I also have closed the window with the "x"...no joy. I'm to the point there is no pleasure driving the vehicle with the window like that constantly and randomly popping up.

 

[scottf200]

Curious. I've only seen that once on my 2017 when I planned a destination at a Montana campground with a NEMA 14-50 and there were no know Tesla superchargers or destination chargers with distance given my current battery SOC.

What is your scenario? You must have a destination picked and have a similar circumstance? I see you are from Ketchikan, Alaska.

I haven't heard of your scenario but it seems like an obvious one that Tesla should have accounted for. I don't recall related options.

 

[wmillerwjm]

No destination selected. We have approximately 36 miles of paved road and my vehicle is kept charged between 50% to 80%.

Strange and annoying at the same time. I just had a visitor riding with me and the silly window kept popping up as we were driving into town and back. It's getting to be beyond ridicuous.

 

[Tiger]

No destination selected. We have approximately 36 miles of paved road and my vehicle is kept charged between 50% to 80%.

Strange and annoying at the same time. I just had a visitor riding with me and the silly window kept popping up as we were driving into town and back. It's getting to be beyond ridicuous.

Did you try a reboot?

 

[scottf200]

No destination selected. We have approximately 36 miles of paved road and my vehicle is kept charged between 50% to 80%.

Strange and annoying at the same time. I just had a visitor riding with me and the silly window kept popping up as we were driving into town and back. It's getting to be beyond ridicuous.

Clearly sounds like a software bug. No doubt based on your location you are a strange corner case.
Is your normal charging location (home) set as "Home"?

Home and Work locations also display under the navigation search bar. Touch to set an address to the corresponding location. After entering the address, touch Save as Home or Save as Work.

manual location URL

 

[wmillerwjm]

Did you try a reboot?

Yep, several times...no joy.

 

[John in LB]

set your HOME and WORK locations. That should solve it.

 

[wmillerwjm]

Clearly sounds like a software bug. No doubt based on your location you are a strange corner case.
Is your normal charging location (home) set as "Home"?

manual location URL

Home location is set and has been for quite a while. I sincerely thank you for your comments, we drove into town this afternoon, during a 20 mile (+/-) drive the error message window popped up no less than five times in the middle of the display screen. I'm going to go the route of a service ticket via the Tesla app to see if they can help.

 

[SCD27]

I am having the same issue last few days in my MYP. It looks like it's no longer seeing any chargers on the map so it's warning that I am out of range of charging. If I select navigate to charger it doesn't show any. I think it's a map issue at Tesla's end?

 

[wmillerwjm]

I am having the same issue last few days in my MYP. It looks like it's no longer seeing any chargers on the map so it's warning that I am out of range of charging. If I select navigate to charger it doesn't show any. I think it's a map issue at Tesla's end?

I honestly have no idea but, it's one of the most annoying things I've had to experience in a very long time. Tesla has been no help at all.

 

[scottf200]

I honestly have no idea but, it's one of the most annoying things I've had to experience in a very long time. Tesla has been no help at all.

Has this happened since the day you brought it home?
How long ago was that?
Start after some OTA?

 

[wmillerwjm]

set your HOME and WORK locations. That should solve it.

Hi John, both locations are there. When this first started I thought the same but after I checked it hasn't changed from when I first entered it back in January.

Has this happened since the day you brought it home?
How long ago was that?
Start after some OTA?

This just started to happen recently...no more than two weeks, perhaps less. When the vehicle was picked up in December there were no issues with the vehicle at all until this window started to randomly pop up.
I do recall there was an over the air update that was hung up for weeks...the spinning circle of death...Tesla had to fix it over the air and it finally installed. Other than that, I have no idea what this could be related to.

 

[NewbyMaybe]

If there's no chargers on your map then you may have to put your own on there as a destination charger?

 

[wmillerwjm]

If there's no chargers on your map then you may have to put your own on there as a destination charger?

Not sure about that one. Our 2021 Model Y has never displayed anything like this so, I'm thinking it's isolated to this build and of course I own it...

 

[NewbyMaybe]

It can likely be cancelled it doesn't solve the problem. Or disconnect the 12v battery to reset the computer.

 

[rrlevy]

My Model X Plaid 22 is having the exact same issue….

 

[rrlevy]

If there's no chargers on your map then you may have to put your own on there as a destination charger?

How do you do that?

 

[Jillmark99]

If there's no chargers on your map then you may have to put your own on there as a destination charger?

then he might have random people stopping by for a charge. Although not sure how many Teslas there are in Ketchikan Alaska.

 

[NewbyMaybe]

How do you do that?

You are isolated also? Don't know how to do it, probably through the Tesla website.

 

[anax]

I have the same thing after an update. I heard you have to disable Trip planner in Navigation menu, but i dont have it with the new update O_O