Model X Pending Deliveries - Postponed due to Firmware / Software Issues?

[Blue's Dad]

Tentatively postponed from 9th to 10th, MX, VIN 425

 

[Levo-EE]

Is the halt and delays mostly on prior VINs

 

[Levo-EE]

Is the halt and delays mostly on prior VINs

If I was Tesla I would have able any software control capability enabled 2023s now to prevent people t canceling the orders at the last minute to get a 2024

 

[jojobeans]

i don't think so, mine's a 428

 

[adyabr]

just got off with CS - they called Burbank directly and they said they were going to keep the containment hold until Monday, BUT Burbank hasn't reached out to me to reschedule, the CS rep also told me that all SC are different, he said San Diego was going to release their containment hold tomorrow... I pressed him on why different SC's had different policies and he said he had no idea.

I guess I'll just wait to see when Burbank reaches out to me...

Interesting. I am actually picking in San Diego. What does "containment hold" mean?

 

[jojobeans]

Interesting. I am actually picking in San Diego. What does "containment hold" mean?

i'm not sure, I'm assuming its just a hold, he only told me he got an email stating it was a firmware issue but didn't give much more beyond that (he also seemed clueless)

 

[ShankD]

I'm supposed to pick up in Burbank on Sunday, so far no delay, they actually texted me yesterday to take the car earlier since it was on site

Strange as I was supposed to pick up MSLR (PF529) today but now they moved it to Sunday at Burbank as well.

 

[jojobeans]

Strange as I was supposed to pick up MSLR (PF529) today but now they moved it to Sunday at Burbank as well.

so weird! I'm really hoping to keep the sunday date so fingers crossed!

 

[ncstate78]

My 12/9 MXP 425 pickup was delayed this evening “at least 3 days” due to an “IT issue” that is preventing customers from accepting delivery.

 

[Daniel L]

My 12/9 MXP 425 pickup was delayed this evening “at least 3 days” due to an “IT issue” that is preventing customers from accepting delivery.

Funny how each service center has a different story

 

[domonas]

I had the "pre delivery software upgrade". Should be done by sun/Mon.

 

[SistaBigBones]

So weird because my SA just called to confirm my MX was delivered to the SC today and we are all set for tomorrow morning. I told him about the software delay thingy and he had zero clue what I was talking about. Lol Asked him to charge my car to 100% since I have a 3-4 drive home. My vin is 426.

 

[Blue's Dad]

So weird because my SA just called to confirm my MX was delivered to the SC today and we are all set for tomorrow morning. I told him about the software delay thingy and he had zero clue what I was talking about. Lol Asked him to charge my car to 100% since I have a 3-4 drive home. My vin is 426.

You should definitely double check because same thing happened to me also. I ended up postponing to Wednesday pu.

 

[SistaBigBones]

You should definitely double check because same thing happened to me also. I ended up postponing to Wednesday pu.

I will be so mad if I drive 3-4 hours and they tell me some BS .. SA call me at 3:33 and said everything was a go. I really don't understand this. But I hope my SA knows what he's talking about and if not I hope he calls me to let me know TONIGHT because we are leaving at 6 am.

 

[jojobeans]

My SC just texted me to change my delivery. Originally was for Sunday at 9AM

 

[jojobeans]

I will be so mad if I drive 3-4 hours and they tell me some BS .. SA call me at 3:33 and said everything was a go. I really don't understand this. But I hope my SA knows what he's talking about and if not I hope he calls me to let me know TONIGHT because we are leaving at 6 am.

I’d call the 1888 number…but yours could be exempt, just wouldn’t want you to drive the 3-4 hours!

 

[adyabr]

I will be so mad if I drive 3-4 hours and they tell me some BS .. SA call me at 3:33 and said everything was a go. I really don't understand this. But I hope my SA knows what he's talking about and if not I hope he calls me to let me know TONIGHT because we are leaving at 6 am.

Your is 426 no? Seems like only 427 and 428 got postponed. But yeah I'll definitely check 3 times before driving

 

[Blue's Dad]

Your is 426 no? Seems like only 427 and 428 got postponed. But yeah I'll definitely check 3 times before driving

Mine is 425 and I have to drive 5 hours from SF BayArea... because I am trading in my son's car and it's located in LA...

 

[SistaBigBones]

Your is 426 no? Seems like only 427 and 428 got postponed. But yeah I'll definitely check 3 times before driving

Yup mine is a 426. Fingers crossed I come home with a beautiful well built MX tomorrow.

 

[domonas]

This doesn't make sense. I'm PF425