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Mine stopped working this morning, worked great last night, but went to precondition this morning and got an error on the app. Got in the car and its blowing ice cold. I can't even go to a service center due to travel restrictions, nearest one is Massachusetts and I live in New Hampshire and theres a $500 fine for traveling to Mass without quarantining. Fingers crossed a firmware update will fix it but I'm not holding my breath.
What firmware are you on?Exact same thing happened to me. First indication of a problem was an error on the App. The car was parked in my garage, temp showed 44 F in the app and battery was charged to 90%.
I went for a ride to see if it would start heating up and nothing, cold air blowing from the vents. Did a soft and hard reset and no change. Drove it for almost an hour, some on the highway, some on the streets, no heat at all. Came back with numbed hands and freezing feet.
Now I have to schedule an appointment probably in Peabody, as I'm north of Boston. Car is not drivable in the cold due to lack of defrosting. This shouldn't be happening in ANY car at this price point, not a tesla, not a fiat, not a buick. I bought a tesla, so I like the brand, yada, yada, yada, but I feel this is a big let down on a 50K dollar car.
I bought my car 5 days ago WTH???.
I would suggest calling someone.Same problem here. New Y for my wife, picked up 12/12, heat died today, same error message everyone else is seeing... We'll see how Tesla service responds, so far have appt set for 3 weeks out. I knew going in this is part of the Tesla experience (bugs etc), my wife is less forgiving. I think if they still had the 7 day return policy it'd be going back, its cold in New England
I agree completely. You cannot go 3 weeks without a heated car in New England. Roadside service or you SA should be able to help.I would suggest calling someone.
Either roadside assistance or your nearest service center.
Tell them the problem and if they don't suggest it themselves, ask them to force a software update.
Also, make sure your car is hooked up to Wi-Fi for the download.
I agree completely. You cannot go 3 weeks without a heated car in New England. Roadside service or you SA should be able to help.
Tesla is trying to sell 500K cars this year. I hope they should also add to their service staff. It takes too long to get an appointment and it will get worse as they sell more cars.
I would change this to, "You cannot go 3 weeks without a FRONT DEFROSTER in a cold region." This is a safety concern, and should be addressed ASAP.
Did the subject of software versions even come up while the service center?Yep agreed, thanks all. Car is at the SC now, they said they think its a faulty sensor and to expect "a week or more". Got a pretty beat old Model S with an 85mph rate limiter on it which = no fun
Did the subject of software versions even come up while the service center?
Do you know what version of software your car was on when you left it with them?
Your car has an even later version than the 2020.44.25 that “fixed” the heat problem.I asked, they said there was an update but that he believed the real issue was the faulty sensor. I was on 2020.48.10
Yep agreed, thanks all. Car is at the SC now, they said they think its a faulty sensor and to expect "a week or more". Got a pretty beat old Model S with an 85mph rate limiter on it which = no fun