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My 2.5 weeks old M3 LR have to get tow to service center

anhquan10

Member
May 20, 2021
11
6
LA
as soon as I got out of my neighborhood, a message pop up on the screen said "front motor temporary disengage" and by the time I got to work put it in park another massage popped up "vehicle may not restart, service is required ". Put in my service request and by lunch time the car was totally dead, the tow guy came by and said it's a 12v battery, but even with his back up battery he can't even reboot the car. After a week in service center, I got an email said that my front drive motor assy. have to be replace. My car been in service center for 3 weeks now and still waiting for parts, luckily they loan me a model X to drive back and forth to work.
 
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anhquan10

Member
May 20, 2021
11
6
LA
Finally got some pics from my phone.

20210623_070245.jpg
20210623_072026.jpg
 

jjrandorin

Moderator, Model 3, Tesla Energy Forums
Nov 28, 2018
10,352
11,693
Riverside Co. CA
Thanks, Sad but I look on positive side of thing and think rather now than after 5 years.

If "LA" in your location is "los angeles" in CA people can invoke lemon laws on vehicles once a manufacturer has attempted to repair the same thing 3 times without success, OR if a vehicle has more than 30 days in service (DAVIS ... Days Vehicle in Service). If this was my own brand new 2 week old car, and tesla had it waiting for parts for longer than I have owned it, I might start thinking about this.

I wouldnt mention anything to tesla at all, but I would keep an eye on what the date was when I turned car in, and if that was 30 or more days ago, and I might contact a lemon law specialist attorney in CA to see what my next options are.

im not an attorney or anything, so you would want to check, but thats what I would personally be thinking.

I would not mind the fix so much as the time it has taken to execute, at least in my own personal case.
 

anhquan10

Member
May 20, 2021
11
6
LA
If "LA" in your location is "los angeles" in CA people can invoke lemon laws on vehicles once a manufacturer has attempted to repair the same thing 3 times without success, OR if a vehicle has more than 30 days in service (DAVIS ... Days Vehicle in Service). If this was my own brand new 2 week old car, and tesla had it waiting for parts for longer than I have owned it, I might start thinking about this.

I wouldnt mention anything to tesla at all, but I would keep an eye on what the date was when I turned car in, and if that was 30 or more days ago, and I might contact a lemon law specialist attorney in CA to see what my next options are.

im not an attorney or anything, so you would want to check, but thats what I would personally be thinking.

I would not mind the fix so much as the time it has taken to execute, at least in my own personal case.
Thanks for the info. But I'm in Louisiana and bought the car in GA (since Tesla can't sell their vehicles in Louisiana). So I have to look up GA lemon law.
 
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jjrandorin

Moderator, Model 3, Tesla Energy Forums
Nov 28, 2018
10,352
11,693
Riverside Co. CA
Thanks for the info. But I'm in Louisiana and bought the car in GA (since Tesla can't sell their vehicles in Louisiana). So I have to look up GA lemon law.

Yeah, I wasnt sure if LA was Los Angeles or Louisiana, lol.

In any case, something to keep in the back of your mind. On a much more positive note, changing these is not quite like changing an engine out in a gas car, where you wonder "is it ever going to be the same as factory?" From my reading here, this is fairly rare (although I have read of a few others here), but once replaced, everything is usually fine.

Here is to hoping you get your new car back soon.
 
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anhquan10

Member
May 20, 2021
11
6
LA
Today is axactly one month since my car in the shop and still waiting.:mad::mad:
They have to replace 3 parts total (Front motor asy., HV Harn., and Battery Disconnect Pyro)
Still waiting for parts after one month is ridiculous and unexceptable. I love Tesla but I felted like they just want to sell you the car and don't really care after the purchase.
 
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anhquan10

Member
May 20, 2021
11
6
LA
Finally got my car back today, Tesla parts distributor screw up on the shipping, but thank you to NOLA Tesla service center, they did a great job to get my car completed quickly, and goes out of their way to make things right for the time I'm away from my car.
 

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