Rooster6655
Active Member
So its now been broken longer than it has been working, under consumer law I would be looking at cancelling the lease/returning the car, Tesla and lease companies rely on people not doing anything.
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My Model 3 broke
- Thread starter Jonwa
- Start date
Jason71
Well-Known Member
Its all fun and games with the loaner, until you have an accident. Have you seen the terms?
Hence the suggestion that he asks his own insurers to cover the loaner.
Filbert1884
Member
They have told me I can, without any penalty,but the wait for another means I'd be without a car for too long...
Filbert1884
Member
I am / was fuming! Lex have said I can terminate my lease, but to get another the same spec it would cost over £100/month more than what I'm currently paying and I've been told a new 3 or Y wouldn't be delivered until Jan at the earliest. That's too long, so am just going to wait....
Filbert1884
Member
I recently moved into a rental property whilst my house is being renovated, and having the X has been a godsend! Still rather have my 3, but having the X has saved me having to hire a van for a week!
Filbert1884
Member
Ah the old see you next Tuesday insultPart is due to arrive on Tuesday next week apparently....
Rooster6655
Active Member
Sounds fair enough then, seeing as you have an X maybe hasn't been too bad.
Probably a switch a roo with a demo car or another customerPart is due to arrive on Tuesday next week apparently....
Filbert1884
Member
Hard to say, advised the part was actually due to come in to the country yesterday (Thursday), but with several false dawns I'll believe it when they actually say "your car is fixed, please come and pick it up!"Sounds fair enough then, seeing as you have an X maybe hasn't been too bad.
Probably a switch a roo with a demo car or another customer
Filbert1884
Member
So I have just had a text from Park Royal to say my car is finally fixed and ready to be collected tomorrow!!!
Assuming I pick it up tomorrow, and all's well that will be 5 months to the day to fix the issue, or 154 days / 22 weeks!
It'll be like having a new car again!
Assuming I pick it up tomorrow, and all's well that will be 5 months to the day to fix the issue, or 154 days / 22 weeks!
It'll be like having a new car again!
X-Cile
Member
The wait is finally over for you, what a relief! congrats.So I have just had a text from Park Royal to say my car is finally fixed and ready to be collected tomorrow!!!
Assuming I pick it up tomorrow, and all's well that will be 5 months to the day to fix the issue, or 154 days / 22 weeks!
It'll be like having a new car again!
5 months is shocking and I really hope this is not a trending new norm where it takes a crazy long time for a car to be fixed. No way ever would I accept my car being taken into Park Royal ever again.
Filbert1884
Member
Well, Evie is back! Felt so strange/different driving a 3 after 5 months of having an X!
Definitely like having a new car again, car needs a good clean. Not surprisingly Park Royal didn't bother giving the car a clean before handing it back, so 5 months worth of dirt and spider webs need to be washed away, not to mention marks on the rear seats. The handover process was a complete shambles, I really can't emphasise enough how poor the service at Park Royal was / is, and if I ever (fingers crossed I won't) need to visit a SC again, I'll do anything I can to avoid using Park Royal again.
Definitely like having a new car again, car needs a good clean. Not surprisingly Park Royal didn't bother giving the car a clean before handing it back, so 5 months worth of dirt and spider webs need to be washed away, not to mention marks on the rear seats. The handover process was a complete shambles, I really can't emphasise enough how poor the service at Park Royal was / is, and if I ever (fingers crossed I won't) need to visit a SC again, I'll do anything I can to avoid using Park Royal again.
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