So my car "died" recently on Pine Ridge in Naples, westbound, a block from 41.
I look up and suddenly I realize Tesla Naples is only one block away!
I hobble to their front door. First visit!
(I already realize that this is a showroom, not service, but that the local ranger hangs very close by.)
Walk in, ask for help. They give me Roadside Assistance's card. That's it.
I call. Almost useless.
Not only does Tesla NOT offer any service here but they are PROHIBITED from touching any car here.
Within 5 minutes the mall security cop shows up and threatens me to move my car or he'll have it towed!
I'm like what do you think I am trying to do?
A ranger HAPPENS to be there and explains that it has to be towed elsewhere to have ANY work done on it.
His truck is not even allowed on the property or parking lot.
Got a tow quote ... $550!
I ask someone there ... is there nowhere else a mile away where I can get it towed to?
He says "Yes!". Draws me a map to another shopping center a mile or two away where they keep cars.
I'm about to arrange towing there when he tells me they cannot touch cars there either!
Now I smell a rat.
Long story short, I get towed 25 miles to my house and it goes downhill from there.
But ... can someone explain to me ... why ... WHY ... WHY ...a car company signs a lease with an upscale shopping center to have showroom when they are NOT allowed to even TOUCH cars. Why not have a showroom / service center on the next block?
Besides, IMO a car company should always have service where they have sales.
Oh, they do! Everyone but Tesla!
I look up and suddenly I realize Tesla Naples is only one block away!
I hobble to their front door. First visit!
(I already realize that this is a showroom, not service, but that the local ranger hangs very close by.)
Walk in, ask for help. They give me Roadside Assistance's card. That's it.
I call. Almost useless.
Not only does Tesla NOT offer any service here but they are PROHIBITED from touching any car here.
Within 5 minutes the mall security cop shows up and threatens me to move my car or he'll have it towed!
I'm like what do you think I am trying to do?
A ranger HAPPENS to be there and explains that it has to be towed elsewhere to have ANY work done on it.
His truck is not even allowed on the property or parking lot.
Got a tow quote ... $550!
I ask someone there ... is there nowhere else a mile away where I can get it towed to?
He says "Yes!". Draws me a map to another shopping center a mile or two away where they keep cars.
I'm about to arrange towing there when he tells me they cannot touch cars there either!
Now I smell a rat.
Long story short, I get towed 25 miles to my house and it goes downhill from there.
But ... can someone explain to me ... why ... WHY ... WHY ...a car company signs a lease with an upscale shopping center to have showroom when they are NOT allowed to even TOUCH cars. Why not have a showroom / service center on the next block?
Besides, IMO a car company should always have service where they have sales.
Oh, they do! Everyone but Tesla!