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New Model S LR , Opted In FSD Beta but get " Page Failed To Load"
- Thread starter Platinumpapi
- Start date
EVRider-FL
Active Member
Where exactly are you seeing this message? On the car touchscreen or in the app? Which software version is installed in the car?
jasonh4451
Member
EVRider-FL
Active Member
When you say you have the latest non FSD car software, do you mean you have the FSD option but not the FSD Beta build? If you don’t have the FSD option and haven’t requested FSD Beta, the app won’t show a Safety Score unless you have Tesla Insurance.
I’m in the FSD Beta queue for one of our cars and the Safety Score is displaying normally for me. Some third party Tesla apps like TeslaFi can show your Safety Score, so you might want to check them out if the problem persists.
jasonh4451
Member
Good news - Safety Score is now showing up for me.
To answer the question above I have the FSD option and I am in the FSD Beta queue but when clicking on the Safety Score in the app I would get the “Page not loading“ error. This has now been fixed for me and I’m seeing the last few days of driving data. It must have been something on the Tesla side as I did nothing on my side.
on the app itself. Saids "page failed to load" im so upset and feel like i am missing out.
Pease provide me with a number, tesla has the worst customer service. i cant even find a number to call , which makes this more heartbreaking
jasonh4451
Member
SW 2022.20.8.
And it’s gone back to the “Page Failed to Load” error when checking Safety Score in the app. It worked yesterday and showed a few days driving history but reverted back to broken again this morning. Nothing changed on my end so it’s a Tesla issue.
EVRider-FL
Active Member
Tesla's support number in the US is (877) 798-3752, but you can also use the online chat feature from their support page. Since the problem appears to be a Tesla server issue, there's not much point in calling them.
You're really not missing much if you can't check your Safety Score for a few days, so don't get too worked up about it.
I really want fsd beta again, and the only way to get it is to make sure i get my 99 or above :/
EVRider-FL
Active Member
I asked earlier which version is installed in your new car but I don’t think you’ve told us yet.
2022.15.102.
saftey score made its debut yesterday once and then this morning again but then went away as always. Just keeps saying page failed to load.
I recall getting page load fails for that a number of times during the three months I spent waiting to get my actual FSD earlier this year. For me, killing the app and restarting it often fixed the problem. Yes, Tesla says that for the best experience you should normally leave in running in background, but...
EVRider-FL
Active Member
I think that version is one of the factory builds that come with new cars. You might have better luck once you get a new build, but it can take a while.
honoraryorange
Member
I have a new MYP and went from a pending score to the page won’t load. Guess I’ll try support too unless someone else has ideas. Tried killing app and all.
honoraryorange
Member
So today I opted out of FSD Beta, then opted back in and did a short drive. After the drive I was immediately able to see my Safety Score. I went back inside, opened up the app again, and now the Safety Score is busted once more.
Anyone have any ideas on how to get help with this from Tesla?
Anyone have any ideas on how to get help with this from Tesla?
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