I don't think so. If you feel you were transitioned in error, you should complain about the bill after it is issued and they should reverse and correct the bill if you were transitioned in error.
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New PG&E EV2-A Rate?
- Thread starter dmunjal
- Start date
mblakele
FSD Beta (99)
Is “it” your bill or the web site? I wouldn’t place a lot of faith in the web site....
I am going to be quite upset if the Rate Comparison tool on the web site continues to say that I am on EV-A and I end up getting billed on EV2-A.
mblakele
FSD Beta (99)
Something like that happened to me when I first switched to EV-A. PG&E eventually made me whole, but it took a lot of sorting out.
The rate comparison tool is outsourced to a third party.
I know it's outsourced, but it is the only place I can see that provides an affirmative indication of what your current rate plan is. Do you know of anywhere else on the site that shows the current rate plan? A bill is obviously not a current indicator, but rather a trailing indicator.
mblakele
FSD Beta (99)
Sorry, I know you know. I added that for other readers.
And sorry again, but I think all the customer rate plan info goes through opower. Might be worth a phone call.
Eno Deb
Active Member
As another data point, I received my bill 3 days ago and it still shows EV-A, and so does the web page.
Eno Deb
Active Member
Update: the web page has finally switched to EV2-A for me. They could at least send an email to let you know when the switch actually happens ...
Sherlo
Member
Yes. Sometime between 1 and 2.5 weeks after my mid-November billing cycle, I noticed that the Rate Comparison tool showed I was on EV2-A. I have now passed the billing cycle again, so I should see the bill in a couple days.
goldengate
Member
I received the letter and it's now March 2020 and I'm still on the old EV rate. I wonder if they have suspended migrations?
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