And from the other side of the street, I've had three Teslas. You see to the left, my current ride is the Model S Long Range, and after nearly 200,000 Tesla miles, Range still seems to be most important to me, as I like to jump in the car and drive off a thousand miles just to visit friends. The long range gets about 390 miles on a charge, and I've never worried about it. No preparation needed other than a charge, and the dashboard tells you where that is.
I have never needed service of any kind. I did have a door handle replaced and an inverter went bad, but all repaired with no waiting and for free. I have not had abnormal battery degradation issues, but batteries do age. As the fellow above said, it's been about 2% first year, then 1% after that. I understand the batteries are warranted eight years, and that usually means you'll get twice that number of years service. I figure fifteen years should be easily achievable, although the company is barely that old yet, so who knows. I've never heard of a battery dying, but there are duds, which Tesla will replace, of course.
I don't know what "not as reliable as a Toyota" means. I drove Toyotas since 1958, and they were and are just a cheap, mass produced gas burner of a car which you keep paying for, for the life of the vehicle. My S charges at my house from my outlet and is full every morning, and if I need to go on a long trip, Superchargers fill me up in about 20 minutes, and are placed about every hundred miles of freeway. If you own a bladder, that's more than you will ever need. I always needed to pay for my Toyota's gas; Tesla gives me a charge for free, although that's not a big deal, as electric costs about a fifth of gas/oil/maintenance/etc. I cannot in any way equate a Tesla to a Toyota. My Tesla is WAY fast, clean and quiet, reliable and gorgeous. You can't say that about any gas engine car in my opinion.
My wife drives the Model 3, and it is naturally less of a car than the S, but it is still very much the best for the money of any other electrics.
I never needed to know more than what I could find out on line. Tesla is, as I keep saying, "The Best Car EVER."