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Newbie here too. I inquired about a physical owner's manual and was advised there isn't one but it can be accessed thru the touch screen. Not my favorite way to research in my spare time but I did get a download with the information when I ordered my Model S. I'd still like to have a printed version but I am not printing almost 200 8x10" pages. I guess I'll just have to use the touch screen when I get my car.
Once you take delivery and get access to your "My Tesla" page (and maybe even before delivery), you can download the manuals in PDF and view them on any device you like.
When I picked up my S60 this time last year it came with this hardcopy "Model S Quick Guide". Are those no longer coming with the cars?
My guess for why they don't send a complete manual is because features on the car change so often that parts of any printed copy would be outdated shortly after publication.