No connectivity

[AchMS]

As of the last 40 minutes my LTE signal connects for a couple of seconds and tgen disconnects.

Streaming Radio, web browsing, Live Maps and Tesla app all not working.

Anyone else facing these issues?

I am just north if Toronto in Ontario Canada.

 

[EVRider-FL]

Which car and which software build? What do you mean by the Tesla app not working?

 

[AchMS]

Which car and which software build? What do you mean by the Tesla app not working?

Model S MCU2 2023.6.8

Tesla App not able to reach Tesla because my vehicle does not have LTE connectivity.

 

[AchMS]

Model S MCU2 2023.6.8

Tesla App not able to reach Tesla because my vehicle does not have LTE connectivity.

Tried rebooting the system by holding tge 2 scroll wheels without any success.

Tried powering the car off by navigating to the touch screen menu and pushing “Power Off”, but still no luck.

 

[EVRider-FL]

You might have a problem with your LTE antenna. Are you seeing WiFi issues as well? You didn't say which model year, but if your car is under warranty make a service appointment. If you're out of warranty, maybe wait a bit in case it's a temporary problem with your cell service (AT&T).

When you powered off the car, did you let it stay off for a few minutes, meaning don't use the touchscreen or open any doors? You need to do that.

 

[AchMS]

It is a 2016.

I tried that without any luck. I will wait it out a bit and see. If it comes back then great, else I will take it to the Service Centre.

Thanks for your help!

 

[Suspect]

I’m having the same issue. Waterloo, Model 3 2018. LTE connects momentarily and then disconnects.

 

[lachambers]

Had the same problem on my model y it had no connectivity for a week I scheduled service the morning I drove it in for service service it started working. Try touching the two scroll bars with the brake pedal and wait for the screen to go blank hope this helps.

 

[Joyastick]

Same. Just did a drive and no connection the whole time. Toronto. Wonder what is going on. Probably a server issue

 

[daysofthunder]

Same problem here. Connects fora few seconds then drops. No streaming music, no traffic data. Just started happening today. 2022 MY. Toronto.

 

[Debpei]

Same here. 2022. From downtown to Toronto airport

 

[Debpei]

Same here. 2022. From downtown to Toronto airport

Although I called my brother who has a 2015 and is driving from downtown up north and he has no problem. Weird. I just did. software update last night.

 

[Debpei]

Although I called my brother who has a 2015 and is driving from downtown up north and he has no problem. Weird. I just did. software update last night.

I have FSD Beta 11.3.3 installed

 

[DavidRWDM3]

Same issue here in London, Ontario. After reading the other posts in this thread, I’m wondering if it’s an Ontario issue with Tesla‘s cell provider which I believe is Telus.

 

[Ricky_L]

Same for me with Model Y in London, Ontario. Can't access routing info, some streaming and app access via cell. All works OK via wifi.

 

[EVRider-FL]

Same issue here in London, Ontario. After reading the other posts in this thread, I’m wondering if it’s an Ontario issue with Tesla‘s cell provider which I believe is Telus.

I thought Tesla used AT&T all across North America, but I’m not certain. If they use Telus in Canada, what happens when you drive across the border? I don’t think Telus serves the US.

 

[Sohrab]

As of the last 40 minutes my LTE signal connects for a couple of seconds and tgen disconnects.

Streaming Radio, web browsing, Live Maps and Tesla app all not working.

Anyone else facing these issues?

I am just north if Toronto in Ontario Canada.

I’m having exact same issue, started yesterday around 5pm, reset multiple times but no luck. It came back again later around 11pm. In the morning it was fine, then started again around 4:30pm today. 2022 Model S on 2022.44.30.10
Also north of Toronto

 

[daysofthunder]

I’m having exact same issue, started yesterday around 5pm, reset multiple times but no luck. It came back again later around 11pm. In the morning it was fine, then started again around 4:30pm today. 2022 Model S on 2022.44.30.10
Also north of Toronto

Me too. Connectivity came back this morning but cut out again about an hour ago.

 

[VifferFun]

At 7PM today I noticed my LTE stop connecting as well, but WiFi connects no problem. Rebooting doesn’t help. 2015 Model S, Cambridge, ON.

 

[Gabbleratchet7]

Ditto. Connectivity problems coincided with installing 2022.45.12 FSD beta v11.3.3, but based on this thread it seems like just a coincidence. 2019 M3 LR, Toronto.