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No more 'basic' leather seats - lease buyers beware

Discussion in 'The UK and Ireland' started by iancbradley, Dec 14, 2015.

  1. iancbradley

    iancbradley New Member

    Joined:
    Dec 14, 2015
    Messages:
    2
    Location:
    UK
    It's nice to be able to say that I think my Model S order has finally gone through.
    Not without a few moments of angst earlier today, when I got a call that my originally specced seats (the 'basic' leather i.e. non-next-gen ones) were being discontinued. This led to a hiatus, and to a whole bunch of miscommunication between Tesla UK Sales, the lease company and me that was almost fatal for getting this order through with the pre-price-hike pricing. That in turn would have been fatal for my relationship with Tesla.

    I would hate anyone else to be in the same boat, so if you are in the process of ordering through the corporate lease route:
    - be very very careful before accepting what the Tesla people and/or lease company people tell you about when the order is actually 'placed' - it's a complex process, not everyone involved has all the info, and it's possible to be told 'everything is OK' when in fact everything is not OK.
    - if you are currently hoping to finalise an order that involves the 'basic' leather seats, you should check that out - you may well be forced to either upgrade to Next Gen leather or downgrade to cloth. As of today, if you go online to configure a car, the basic leather seats are no longer available.
    - in theory it's possible to order a car via the lease route without parting with the £2k deposit. That's the route I took, having got advice from Tesla and from the lease company (or so I thought). If you want to know for sure what car you're getting, pay the £2k and get it refunded when the lease order is completed. Specs and options available can change with just a few days notice.

    Hope that's of help to someone. If everything falls into place tomorrow morning, I'll be able to report that the Tesla sales team have salvaged my faith in them...
     
  2. jwilde

    jwilde New Member

    Joined:
    Aug 10, 2015
    Messages:
    4
    Location:
    United Kingdom
    So what seats did you end up getting?
     
  3. Brunel

    Brunel Member

    Joined:
    Jan 26, 2015
    Messages:
    126
    Location:
    Bristol, UK
    Cloth seats are not a downgrade IMHO ;-) (except in price). Although Elon should offer next generation cloth seats.
     
  4. iancbradley

    iancbradley New Member

    Joined:
    Dec 14, 2015
    Messages:
    2
    Location:
    UK
    If all goes well, the original 'basic' seats as I ordered. Fingers crossed.

    - - - Updated - - -

    Fair enough on both points. Each to their own. Cloth was not for us though!
     
  5. CHG-ON

    CHG-ON Still in love after all these miles

    Joined:
    Jun 24, 2014
    Messages:
    2,766
    Location:
    Santa Cruz Mountains, USA
    Sounds like bad business to upcharge you for next gen after you placed your order and your choice is no longer available. I'd fight that. They discontinued my exterior color after I ordered and allowed me to pick any color I wanted for no extra charge. I am not positive, but I don't think the Dolphin Grey I ordered was an upcharge color. I got the Midnight Metallic (was Steel Grey-make up your mind Tesla!), which was an upcharge color. I also got full Auto Pilot for no charge, because they added it to the production stream. Score! That would have been $2,500, which I would have gladly paid. I think the bean counters are getting more vocal over there. Bummer.
     

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