I have a 4.08kW solar (Hanwa panels), a Tesla inverter, Powerwall+ and a BackupGateway 2. I have not received PTO yet and only recently I found out that I am able to operate my system in self-consumption mode prior to PTO. What transpired next is a long story but I'll get to the questions I have right away to save time.
What I have completed so far:
1. Gateway is connected to the internet
2. Reset the gateway to set it up with my home wifi network
3. The app is up and running (since two days back)
The questions I have:
1. I see 0kW solar power generated in the app (for the two days since the app has been setup) and the usage data in my utility account confirms the same (i.e. no reduction in usage). What's blocking the solar energy from being released? Do I need to connect the inverter also to the internet for this to happen?
2. I read a couple of posts that have mentioned similar situations and people here have recommended power cycling the inverter. How do I do this? Which breaker controls the inverter?
3. I talked with Tesla support and their solar team mentioned that they are not able to see anything from my system until something (I forget what it was called) is initiated by the powerwall team in order for the solar team to setup my solar generation and only after then I'll be able to see solar energy production in my app. Is this true?
4. This question is not very important, but I was told by Tesla that until I have solar power generation, my powerwall will not receive any charge. However, I'm seeing that my powerwall is slowly, but surely, stealing energy from the grid. In the past two days it has charged up to 10%. Is this something that shouldn't happen?
Thanks in advance.
What I have completed so far:
1. Gateway is connected to the internet
2. Reset the gateway to set it up with my home wifi network
3. The app is up and running (since two days back)
The questions I have:
1. I see 0kW solar power generated in the app (for the two days since the app has been setup) and the usage data in my utility account confirms the same (i.e. no reduction in usage). What's blocking the solar energy from being released? Do I need to connect the inverter also to the internet for this to happen?
2. I read a couple of posts that have mentioned similar situations and people here have recommended power cycling the inverter. How do I do this? Which breaker controls the inverter?
3. I talked with Tesla support and their solar team mentioned that they are not able to see anything from my system until something (I forget what it was called) is initiated by the powerwall team in order for the solar team to setup my solar generation and only after then I'll be able to see solar energy production in my app. Is this true?
4. This question is not very important, but I was told by Tesla that until I have solar power generation, my powerwall will not receive any charge. However, I'm seeing that my powerwall is slowly, but surely, stealing energy from the grid. In the past two days it has charged up to 10%. Is this something that shouldn't happen?
Thanks in advance.