They are definitely building batches of Blue Model Ys now. We drove next to the delivery lot for Fremont, and saw tons of Blue Model Ys.
Happy update for me; I'm getting the car tomorrow.
I went to the showroom today and spoke with a salesperson and a delivery manager. Be pleasant and kind throughout, while making your case. Remember that they are people working a frustrating job, and many things are out of their control.
By checking in in-person, and being patient, we got them to offer to check the status of our Model Y. They found that it was pretty much ready except for the detailing, but the detailing team had just gone home for the day. The manager then slotted us in for tomorrow and prioritized our car. They also resolved a few weird quirks with our account ("Strange, there's a bunch of contradictory notes here..."). We saw the changes on our end shortly, and now we're scheduled for tomorrow.
I get that these are expensive cars, and it can be frustrating to not get it when promised. We had to rent a car this weekend because they missed their own dates, and communicated poorly. Even the largest and most efficient companies are run by people, and mistakes happen. Be kind, be understanding, and be firm. This will get you a long way.
So this absolutely worked. I stopped by Tesla Santana Row since I was in the area. An employee asked if I needed any help. Told him about receiving a VIN but nothing else like the steps were not completed. He said he’ll check it out. Pulled up my order and it showed the VIN. He pinged the car and showed me that the car responded and it’s sitting in a lot at Fremont, so it’s done but it said that it was ready for delivery, most likely just waiting for a detail.
He checked the account and said that I completed all the steps, but someone didn’t check off that I uploaded the insurance from a week ago. He manually checked that off and refreshed the page. Delivery got scheduled for 10/6.
Within a few minutes, my account got updated with the MVPA and the steps to complete the purchase.
He couldn’t have been more helpful. He did explain the new process is contact less so I have to prepay to accept delivery and then I can look at the car. Another option is writing a check and then emailing a scan of the check upon delivery but there would be an email explaining that process more.
Also, If there are any issues just document within 24 hours in the app and they’ll schedule an appointment.
Thanks for your help and idea. Something felt off when I got the VIN but no further steps or MVPA. It was just a human being needed to check off a box to get the process moving forward.