Octopus Tariffs

[MrBadger]

Not really sure how you can disagree @Mark_T when I am specifying FACT. Don't shoot the messenger.

 

[PDB33]

When you look at your daily usage on the web portal, are there any missing days or time periods within the day?

When that happens it can interfere with the automatic billing, but as above, if you have not already done so, email [email protected] and let them know you've not yet had a bill...

I can usually scroll back a number of days of usage on the web portal and have not noticed any missing in the past, but just now it only shows yesterday and the day before. I have already emailed them.

 

[Mark_T]

Not really sure how you can disagree @Mark_T when I am specifying FACT. Don't shoot the messenger.

Not sure how that even got there, I certainly didn't hit it, lets see if I can remove it...

Yep, it is gone now, no idea how that happened.

 

[Mark_T]

I can usually scroll back a number of days of usage on the web portal and have not noticed any missing in the past, but just now it only shows yesterday and the day before. I have already emailed them.

It will stop the scroll when it hits a missing day, you can check earlier dates by editing the URL and then scroll around until you hit another missing day.

If you didn't mention the missing data I would let them know what you've found.

 

[PDB33]

It will stop the scroll when it hits a missing day, you can check earlier dates by editing the URL and then scroll around until you hit another missing day.

If you didn't mention the missing data I would let them know what you've found.

Good tip. Several days were missing in April. I have emailed again.