I posted this in a Mid-Atlantic forum, but I think all should see:
Praise for the staff at Paramus!!!
I was scheduled for delivery Sep 2 at 11 AM. We left early form over 60 miles away for fear of flood/traffic problems. The text warning us not to come was too late for our early arrival. When we arrived at 10 it was chaos, but Dave came over to us and explained what happened and that he would verify our car was OK at the offsite lot and that he would make sure that the car would be delivered to us ASAP. We couldn't pick up because the paperwork and temp tags were in the building and the FD was preventing entry until safety assured. Dave and the rest of the delivery crew are spending their holiday weekend delivering cars all over Northern NJ. We got our car Saturday with a very courteous delivery (outside of their normal delivery distance).
Thank you Dave.
A bit more information: They would have delivered the car on Friday Sep 3, but AT&T cell service was down in my area, In the late afternoon, I discovered the outage, put my phone on wifi, texted Dave and he immediately called me and scheduled his Saturday delivery.
The whole experience was an example of rare super-courtesy by a business and its employees.
Praise for the staff at Paramus!!!
I was scheduled for delivery Sep 2 at 11 AM. We left early form over 60 miles away for fear of flood/traffic problems. The text warning us not to come was too late for our early arrival. When we arrived at 10 it was chaos, but Dave came over to us and explained what happened and that he would verify our car was OK at the offsite lot and that he would make sure that the car would be delivered to us ASAP. We couldn't pick up because the paperwork and temp tags were in the building and the FD was preventing entry until safety assured. Dave and the rest of the delivery crew are spending their holiday weekend delivering cars all over Northern NJ. We got our car Saturday with a very courteous delivery (outside of their normal delivery distance).
Thank you Dave.
A bit more information: They would have delivered the car on Friday Sep 3, but AT&T cell service was down in my area, In the late afternoon, I discovered the outage, put my phone on wifi, texted Dave and he immediately called me and scheduled his Saturday delivery.
The whole experience was an example of rare super-courtesy by a business and its employees.
