CheddarChiz
Member
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I'd like to share my order & delivery experience to anyone who's interested.
TL;DR: Delivery took 2 months after order placement. Bank almost made me miss my delivery. Tesla SA was very understanding on delivery day. Some panels were a little off, but overall, the car is freaking awesome!
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I placed my order on January 13th. At the time, the ETA was 8-11 weeks before arrival. Figured that was fine since my lease was expiring in March anyway. My SA always tells me that they don't know when exactly was my car going to be built and delivered, but I still ask every other week anyway hoping to hear something different every time.
I got my first Tesla Delivery text on February 13th saying that my car is now expected to be delivered in 4-6 weeks. On February 24th, the car was expected to be built in 2-3 weeks. On March 9th, I got another text saying expect delivery in 2-3 weeks. March 10th was a huge day! It was the day I found my VIN in the source code. A few hours later, it finally appeared officially under my account. A few hours more and I got a message saying that my car is in transit and that I should schedule my delivery. Naturally, I scheduled the earliest that I could find (which was March 13th at 11:00 AM) as I've been waiting for this car for almost 2 months at the time.
It's time to figure out payment. When I requested a quote for a car loan from Bank of America, they gave me an auto-generated one "because they couldn't find the car in the system". It was $18,700 with 3.94% APR. Not a minute after I got the quote, a loan officer called me and explained why that is, and told me that they would need to see an MVPA first before they can give me a more accurate one. At this point, I still have not received my MVPA. I made a quick call to my SA and told him that I finally got my VIN, can I please have my MVPA, and after 3 minutes, it popped up under my documents under my account. I send this MVPA to Bank of America and they gave me a much better quote -- $65,000 with 2.69% APR, not bad!
Now the part that made me very stressed. After sending my MVPA to my loan officer on March 10th, she told me that they will have to process it and generate a loan agreement (if you're financing like me, you will need to sign this and show a copy of it to Tesla before you take delivery of the car) and that it will take 1-2 business days to process. It is now Thursday, March 12th, and I still don't have my loan agreement to sign. I tried to call my loan officer but it only sends me to her voice mail. I tried calling another loan officer and they pretty much told me that they are still processing the document.
The next day comes and I'm getting anxious. My delivery is in a few hours and I still don't have this document. I finally got a hold of my original loan officer and then she told me that someone uploaded the same MVPA to their database and so that reset my position in the queue. At this point, I'm appalled. I definitely didn't resend it, so who did? Anyway, I asked her and her manager if there is anything that they can do to expedite it because I don't want to miss my schedule. It was now 11:00 AM and there is no loan agreement in sight. I got a hold of her manager after an hour and he assured me that he has escalated the issue, but there's no guarantee that I'll get it before or by the end of the day.
I told my SA about the situation and he told me that I should just come back whenever I get and sign the loan agreement. After 2 hours, I finally got the loan agreement, but it has a typo in the contract so I asked them to fix it before I sign in. Thankfully, it only took 5 minutes to do that. I signed the document, sent it to my SA, and went back to the dealership.
The time has come, I finally picked up my car. It was raining outside so it was a little hard to do a thorough build inspection. Although, I already spotted some exterior trim imperfections before dropping it off at the shop for a tint. I immediately scheduled a service appointment.
View media item 121048View media item 121047
The next day came, and I finally picked her up earlier today. Picked up a friend and showed him how cool and crazy fast it is. Hard pull after hard pull, I see my range drop (hahaha). At the end of the day, we both have this crazy smile on our faces. He said he's convinced now that Tesla is the future, and that he's going to place an order soon.
------------
If you're still waiting for your VIN or delivery, hang in there! I can totally say it was worth the wait!
I'd like to share my order & delivery experience to anyone who's interested.
TL;DR: Delivery took 2 months after order placement. Bank almost made me miss my delivery. Tesla SA was very understanding on delivery day. Some panels were a little off, but overall, the car is freaking awesome!
---------------------
I placed my order on January 13th. At the time, the ETA was 8-11 weeks before arrival. Figured that was fine since my lease was expiring in March anyway. My SA always tells me that they don't know when exactly was my car going to be built and delivered, but I still ask every other week anyway hoping to hear something different every time.
I got my first Tesla Delivery text on February 13th saying that my car is now expected to be delivered in 4-6 weeks. On February 24th, the car was expected to be built in 2-3 weeks. On March 9th, I got another text saying expect delivery in 2-3 weeks. March 10th was a huge day! It was the day I found my VIN in the source code. A few hours later, it finally appeared officially under my account. A few hours more and I got a message saying that my car is in transit and that I should schedule my delivery. Naturally, I scheduled the earliest that I could find (which was March 13th at 11:00 AM) as I've been waiting for this car for almost 2 months at the time.
It's time to figure out payment. When I requested a quote for a car loan from Bank of America, they gave me an auto-generated one "because they couldn't find the car in the system". It was $18,700 with 3.94% APR. Not a minute after I got the quote, a loan officer called me and explained why that is, and told me that they would need to see an MVPA first before they can give me a more accurate one. At this point, I still have not received my MVPA. I made a quick call to my SA and told him that I finally got my VIN, can I please have my MVPA, and after 3 minutes, it popped up under my documents under my account. I send this MVPA to Bank of America and they gave me a much better quote -- $65,000 with 2.69% APR, not bad!
Now the part that made me very stressed. After sending my MVPA to my loan officer on March 10th, she told me that they will have to process it and generate a loan agreement (if you're financing like me, you will need to sign this and show a copy of it to Tesla before you take delivery of the car) and that it will take 1-2 business days to process. It is now Thursday, March 12th, and I still don't have my loan agreement to sign. I tried to call my loan officer but it only sends me to her voice mail. I tried calling another loan officer and they pretty much told me that they are still processing the document.
The next day comes and I'm getting anxious. My delivery is in a few hours and I still don't have this document. I finally got a hold of my original loan officer and then she told me that someone uploaded the same MVPA to their database and so that reset my position in the queue. At this point, I'm appalled. I definitely didn't resend it, so who did? Anyway, I asked her and her manager if there is anything that they can do to expedite it because I don't want to miss my schedule. It was now 11:00 AM and there is no loan agreement in sight. I got a hold of her manager after an hour and he assured me that he has escalated the issue, but there's no guarantee that I'll get it before or by the end of the day.
I told my SA about the situation and he told me that I should just come back whenever I get and sign the loan agreement. After 2 hours, I finally got the loan agreement, but it has a typo in the contract so I asked them to fix it before I sign in. Thankfully, it only took 5 minutes to do that. I signed the document, sent it to my SA, and went back to the dealership.
The time has come, I finally picked up my car. It was raining outside so it was a little hard to do a thorough build inspection. Although, I already spotted some exterior trim imperfections before dropping it off at the shop for a tint. I immediately scheduled a service appointment.
View media item 121048View media item 121047
The next day came, and I finally picked her up earlier today. Picked up a friend and showed him how cool and crazy fast it is. Hard pull after hard pull, I see my range drop (hahaha). At the end of the day, we both have this crazy smile on our faces. He said he's convinced now that Tesla is the future, and that he's going to place an order soon.
------------
If you're still waiting for your VIN or delivery, hang in there! I can totally say it was worth the wait!
