So I was charging my car at one of my local public charging stations. I left the car plugged in and went and did my business for a few hours. I got a notification saying the alarms were triggered from sentry mode. When I went saw the notification and went back to my car about 1:30 later I noticed someone had hit my car in the parking lot.
I instantly launched view mode and only say the moment when I myself got back to the car and got in it. Nothing else. I pulled the hard drive, plugged it into my computer and nothing from the actual incident itself. Called Tesla and they have no idea why it didn’t record the incident while sentry mode was on. I’m now trying a data recovery and still nothing. I’m infuriated to say the least. Why promote this feature if it doesn’t do what it’s supposed to do?
I instantly launched view mode and only say the moment when I myself got back to the car and got in it. Nothing else. I pulled the hard drive, plugged it into my computer and nothing from the actual incident itself. Called Tesla and they have no idea why it didn’t record the incident while sentry mode was on. I’m now trying a data recovery and still nothing. I’m infuriated to say the least. Why promote this feature if it doesn’t do what it’s supposed to do?